About Me

• 9 years of experience in implementing, configuring and testing Salesforce.com (5 Years) and other CRM solutions including Siebel (3 Years) and Huawei CRM (1 Year).
• Strong business analysis and functional experience, including requ...nd Huawei CRM (1 Year).
• Strong business analysis and functional experience, including requirements gathering, creating/ deploying solutions to end-users.
• Solid understanding of Salesforce.com architecture and components.
• Good knowledge of Waterfall, Agile and DevOps implementation methodologies.
• Excellent skills at maintaining client relations and stakeholder management.
• Good exposure on working with cross-cultural and cross-functional teams.
• Strong team-building skills along with excellent goal tracking and report writing.
• Ability to effectively assess operational inefficiencies.
• Good exposure on leading the team of 8+ software developers.
• Preparing, monitoring, and maintaining the project objectives and deliverables.
• Capable of grasping new technological concepts quickly and utilizing it in a productive manner.
• Team player with excellent problem solving & interpersonal skills.
• An analytical mind with the ability to think clearly and logically.
• Ability to work accurately and pay attention to details.