· Implementing Information Technology Infrastructure Library Standards.

· Manage customer quires and provide workarounds without getting any escalations.

· Network monitoring and SNMP trap configuration.

· Develop Stored Procedures using relational Database languages to avoid existing MSSQL sync Framework Faults.

· Mange Configurations and product releases of LiveStock applications.

· Develop Java plugin to monitor application core functionalities.

· Web Front-end Development to populate Infrastructure and application real-time Stats.

· Integrate ELK stack with in-house developed java-monitoring Framework.

· Managing and maintaining documentations related to application releases and new tool developments.

· Ensure compliance with SLA (Service Level Agreement) s.

· Troubleshoot, identify the root cause and resolve complex problems.

Major Projects Involved:

· Phase 1 & 2 Singapore Stock Exchange

· Ghana central securities depository system.

· Registrar, AGM, IPO systems for Singapore stock Exchange & Ghana.

· Colombo Stock Exchange,

· Mongolia, Mozambique central securities depository systems

· Anunaki implementation for MIT.

Duties & Responsibilities:

· Give internal system support and production support for the mentioned projects.

· Automate CI process in PostTrade lob.

· Release management for PostTrade solutions.

· Participate for the production go lives in SGX and Ghana

· Deal with client regarding new CR implementations and production go lives.

· Configuring and managing Web/App modules developed by java technologies in UNIX platform.

· Doing the patch upgrades for the released modules.

· Provide Engineering Support to the Service Delivery teams on Level 2 and 3 issues required to maintain the current production state.

· Managing and administrating Middle ware applications like Weblogic, tomcat and Squid.

· Ensure compliance with SLA (Service Level Agreement) s

· Troubleshoot, identify root cause and resolve complex problems

Major Projects Involved:

· Open reach portal

· CVF portal

· View My Engineer

Duties & Responsibilities:

· Configuring and managing Web/App modules developed by java technologies in UNIX platform.

· Doing the patch upgrades for the released modules.

· Provide Engineering Support to the Service Delivery teams on Level 2 and 3 issues required to maintain the current production state.

· Managing and administrating Middle ware applications like Weblogic, apache, solar and stingray.

· Ensure compliance with SLA (Service Level Agreement)s

· Troubleshoot, identify root cause and resolve complex problems

· Understand the requirements and design for assigned components

· Ensure correct development set up and usage of appropriate tools as defined by the project environment

· Developed service improvement tool to automate entire AIS testing.

· Developed Proactive monitoring dash board to track Middle ware application faults before receive any incident.

· Automating daily systems reports using bash and WLST scripting and Martini.

· Install and configure Middle ware applications like ZXTM, Weblogic, and Apache in new environment.

· Involved to Migrate application from outdated environment to new environment.

· Conduct unit and integration testing of components developed and fix any defects identified by development and QA teams

· Manage customer quires and provide workarounds without getting any escalations.

WORK EXPERIENCE

Pyxle International – 1.5 Year Lead Consultant (Technology Services)

Major Projects Involved:

· AACO (Australian Agriculture Company) Livestock Application Stock IT

· AACO (Australian Agriculture Company) Bangtail Application

· Offshore support for AACO Infrastructure and Service desk teams.

Duties & Responsibilities:

· Implementing Information Technology Infrastructure Library Standards.

· Manage customer quires and provide workarounds without getting any escalations.

· Network monitoring and SNMP trap configuration.

· Develop Stored Procedures using relational Database languages to avoid existing MSSQL sync Framework Faults.

· Mange Configurations and product releases of LiveStock applications.

· Develop Java plugin to monitor application core functionalities.

· Web Front-end Development to populate Infrastructure and application real-time Stats.

· Integrate ELK stack with in-house developed java-monitoring Framework.

· Managing and maintaining documentations related to application releases and new tool developments.

· Ensure compliance with SLA (Service Level Agreement) s.

· Troubleshoot, identify the root cause and resolve complex problems.

Millennium Information Technologies - 2.5 years

Senior Systems Support Engineer (Technology services)

Responsible for the support and the maintenance of Millennium It Post Trade solutions and improver and automate the service process in MIT Post Trade lob.

Major Projects Involved:

· Phase 1 & 2 Singapore Stock Exchange

· Ghana central securities depository system.

· Registrar, AGM, IPO systems for Singapore stock Exchange & Ghana.

· Colombo Stock Exchange,

· Mongolia, Mozambique central securities depository systems

· Anunaki implementation for MIT.

Duties & Responsibilities:

· Give internal system support and production support for the mentioned projects.

· Automate CI process in PostTrade lob.

· Release management for PostTrade solutions.

· Participate for the production go lives in SGX and Ghana

· Deal with client regarding new CR implementations and production go lives.

· Configuring and managing Web/App modules developed by java technologies in UNIX platform.

· Doing the patch upgrades for the released modules.

· Provide Engineering Support to the Service Delivery teams on Level 2 and 3 issues required to maintain the current production state.

· Managing and administrating Middle ware applications like Weblogic, tomcat and Squid.

· Ensure compliance with SLA (Service Level Agreement) s

· Troubleshoot, identify root cause and resolve complex problems

Virtusa – 2 years Engineer (Technology services)

Responsible for the support and the maintenance of British telecom application Open reach and build and configure middleware applications in new infrastructures.

Major Projects Involved:

· Open reach portal

· CVF portal

· View My Engineer

Duties & Responsibilities:

· Configuring and managing Web/App modules developed by java technologies in UNIX platform.

· Doing the patch upgrades for the released modules.

· Provide Engineering Support to the Service Delivery teams on Level 2 and 3 issues required to maintain the current production state.

· Managing and administrating Middle ware applications like Weblogic, apache, solar and stingray.

· Ensure compliance with SLA (Service Level Agreement)s

· Troubleshoot, identify root cause and resolve complex problems

· Understand the requirements and design for assigned components

· Ensure correct development set up and usage of appropriate tools as defined by the project environment

· Developed service improvement tool to automate entire AIS testing.

· Developed Proactive monitoring dash board to track Middle ware application faults before receive any incident.

· Automating daily systems reports using bash and WLST scripting and Martini.

· Install and configure Middle ware applications like ZXTM, Weblogic, and Apache in new environment.

· Involved to Migrate application from outdated environment to new environment.

· Conduct unit and integration testing of components developed and fix any defects identified by development and QA teams

· Manage customer quires and provide workarounds without getting any escalations.

hsenid Mobile solutions – 1.7 years

Associate Software Engineer

Responsible for profiling, testing, automating and continuous integrating of SDP (service delivery platform)

Major Projects Involved:

· Virtual city

· Ideamart

· Appzone

Duties & Responsibilities:

· Profile the project SDP according to the environment.

· Build compile and manage version controlling for the SDP.

· Refer SRS (system requirement specification) and perform functional, regression and sanity testing.

· Understand the domain very well.

· Automate the SDP modules using selenium and Scala.

· Build fist level support team for the virtual city.

· Integrate the automated test projects with Hudson and sonar.

· Build patch creation tool

www.openreach.co.uk

www.cvf.openreach.co.uk

www.visit.openreach.co.uk