• Create functional documentation, BRD, TDD, SSD, system specification document and interaction diagram, and technical flowcharts and illustrations for system enhancements and new logic using MS Office, VISIO, WORD, and MS utilities.
• Proficient in Microsoft Visio; used SQL Server Management Studio (SSMS) to define relational databases and perform BI analysis.
• Confirm and display as flowcharts all insurance sales and claims processes and logic. Analyze legacy reports and processes for remediation and transformation following the ITIL Service delivery areas; created statistical and pictorial representations throughout the software development lifecycle process. Use Microsoft TFS for requirement and task tracking, as well as project timelines & dashboards.

108. Heavy analysis and documentation.
108. Create and execute mainframe JCL. Write test cases and analyze output of heavy manufacturing systems; logistics, supply chain, reengineering. Conducting Due diligence and Discovery sessions with use cases, workflows, and “as-is” gap analysis.
108. Determine testing requirements, develop test plans, create test cases and perform tests.

• Analyze gaps or issues in mainframe system processes and analyze business requirements to translate them into long-term solutions as part of mainframe business process re-engineering. Proficient in Microsoft Visio; use Excel for complex charts & calculations; data analysis & compilation using SAS, ALC, COBOL, DB2, IMS, & ACCESS, as well as TSO for flat file analysis and creating technical specifications toward web-app conversions.

Conducts image manipulation and UI / UX refinement. Provided logic to corroborate accuracy between 3rd party processors and settlements by client banking institution for payment control processes. Generated E2E payment process flow from encrypted key P2P transactions to the payment gateway, conciliating sales files with payment files, sending settlement file to the bank for billing, and returning virtual receipts for client access or email. Led testing and quality tracking, vendor delivery, and monthly forecasting. Creates process flows, timelines, and software upgrade tables for aircraft fleet IFE vendor-supplied mobile/web and Android software. Confirmed and verified new functionality as needed.