About Me

Around 14+years of result driven and diversified experience in Middleware System Administration and Infrastructure Support. Working as a Technical Specialist in Wipro, Dubai. Good experience in installations, configurations, troubleshooting, performa...cialist in Wipro, Dubai. Good experience in installations, configurations, troubleshooting, performance tuning of various middleware products (IBM Portal Server. Web Content Manager, WebSphere Application Server, IBM Tivoli Directory Server and IBM Access Manager, IBM HTTP Servers). Proficiency in End-to-End Implementation and configuration of IBM Middleware stack (IBM WebSphere Portal Server and Web Content Management, IBM WebSphere Application Server, IBM HTTP Servers, Tivoli Access Manager and IBM Tivoli Directory Server). Implemented End-to-End Disaster Recovery Site including application migration (support) and integrations. Responsible for Performing Disaster Recovery Activities with documentations. Responsible for preparing Yearly Planned Operations related to Middleware & Infrastructure activities. Responsible for troubleshooting and debugging in multiple layers of the environment (DNS, Tibco Integration, Network, SAN, Proxy Servers, Service Providers, Application Integration, SSL certificates.). Worked on Application Manage Engine and Analytics Tool to monitor and analyze the service availabilities. Knowledge in Relational Databases like Oracle9i/11.2, DB2 UDB7.1/8.1 and mySql. Expertise in troubleshooting full application flow and coordinating with different vendors and agencies. Responsible for creating, follow and maintain IBM PMR / Test Cases when needed. Knowledge in ITIL V3 process for Change Management, Service / Incident tickets and Problem Management. Responsible for providing Root Cause Analysis report for P1 incidents. Attended technical audits and responsible for closing the audit points and documenting the changes. Preparing Monthly Availability Report on Services, Capacity, and SLA and Tickets details to the management. Eager to learn new concepts together with excellent interpersonal skills. Ability to communicate requirements effectively to team members and higher managements.