•With 7.5 years of experience in IT field. Production/Technical Support, Deployment and maintenance of web applications.
•Involved in Requirement Gathering, process management, incident management and Request fulfillment management in ITIL, Client Interaction and knowledge of continuous integration, delivery and deployment.
•Worked on MSSQL, MySQL Server writing queries and stored procedures.
•Providing L1, L2 support Technical support and troubleshooting on IIS, MSSQL database, PHP, AWS and

• Design and implementation of interfaces of databases and tools.
• Analysis, design, implementation, and testing of web-shared databases. These databases are mainly administrative oriented and are used to support management team decisional process.
• Operational support for generation of relevant data files, databases, reports etc. in daily operations.
• Coordinate with teams and resolve all complex application and system issues.
• Install and prepare tools required for proper functioning of website front line applications on regular basis.
• Provide functional and technical support to ensure performance, operation and stability of database systems.
• Prepare documentations of all database procedures and guidelines.
• Coordinate and manage database activities to support application development projects.
• Monitor database activities on daily basis to ensure the reliability and security of databases.
• Assist in database management, maintenance and troubleshooting activities.

• Worked on Scada SDH technology which is used to carry different Scada receiving stations and hub stations power related data to the main control station for manipulating.
• Monitoring and troubleshooting the Scada SDH network as well as IP network.
• Trouble-shooting in IP network by trace routing, tracing, pinging the L3 uplinks terminated on L3 Cisco switches 3750 and 3550 from Reliance communication, MTNL and TULIP by coordinating with them for E1 convertor issues as well as L2 Cisco switches and network provided through it.
• Identifying the fiber cut information and alarm identification in SDH through Foxmon UCST R7, UCST R8B and UCST R8C and Preparing incident, fiber cuts and SDH alarms report.
• Expertise in installation and configuration of SYNIF, NEBRO, SYNAC and COBUX Cards in ABB panel.
• Cross-Connecting if required to provide an alternate path in the network connectivity using UCST software and maintain proper communication in the network.
• Working on the “Network tool” and checking the status of the network devices switch consisting of Routers, Switches, Hirschmann, Zonal servers and Zonal links.
• Expertise in testing, configuration of CDMA 82 QAM modems & Cisco, Moxa and Hirschmann switches.
• Raising the trouble-ticket and taking follow for the same.
• Implementation of telecommunication network system.
• Provided 24x7 shift support

• Building user interface application and back-end database using various programming and scripting languages.
• Develop and design static and dynamic web pages as per customer requirements using HTML, PHP, CSS, JavaScript, ASP.net, VB.net, SQL and My SQL.
• Worked with major content management systems like Word press, Joomla, Drupal and Prestashop.