I was invoved in project transistion from Alight. I lead the transition for VMware, Server hardware and cloud team. The team is involved in maintaining the companys entire compute infrastructure. Vmware is used as the primary virtualistion solution supported by hardware like Cisco UCS (Blade and Rackmount), Dell Vxrail, Dell Vblock and HP Servers (Blade and Rackmout servers). AWS is used for most of the sandbox environment.

Vmware - 6.7, 6.5, 6.0 and 5.5

Servers - Cisco UCS, Dell Vxrai, Vblock and HP Servers

AWS - AWS administration

Involved in discussions of planning & building Hyper-converge infrastructure, VMware ESXi 5.x/6.x, and VMware vCenter 5.x /6.x
Involved in datacenter migration project to move from traditional data center to Next-Gen Data center
Troubleshoot performance issues at vSphere Components and Hardware Layer
Diagnosed and troubleshoot root cause of major issues and suggested preventive fixes
Proposed technical feasibility solutions for the environment and suggested options for perfor-mance improvement
Assisted customers with troubleshooting issues they encountered while using hardware or soft-ware to provide actionable tips to resolve problems
Involvement in strategic planning for data center related projects such as migrations, up-gradations of infrastructure
Responsible for reviewing and approving technical changes for VMware & CISCO UCS environ-ment
Designed and implemented new standards for supporting core business services
Collaborating with clients from concept through and planning of better delivery of services
Collaborating with clients to determine project specifications and scope
Consistently met deadlines and requirements for all assigned tasks & project activities
Ensured system and data availability and integrity through preventative maintenance and up-grades
Managing and troubleshooting issues on HP c7000 & C3000, Cisco B200, B400, C200 series enclo-sure for blade servers and Hyperconverged hardware appliance like Dell EMC Vxrail and Vxblock
Strong understanding of Cloud capabilities and limitations
Strong Understanding of infrastructure (firewalls, load balancers, hypervisor, storage, monitor-ing, security etc.)
Strong knowledge and Understanding on AWS Public Cloud and their various services such as, EC2, EBS, S3, Glacier, Cloud Front, RDS, DynamoDB, EMR, RedShift, VPC, Route 53, Cloud Watch, Cloud Formation, Cloud Trail, IAM, SES, SNS, SQS, ELB, Auto Scaling, DirectConnect.
Configuration and installation of HP & CISCO chassis IOM Modules & Servers.

Worked as Senior Infrastructure engineer supporting projects and daily buiness asusal activites for the Widnows and Vmware environment. I was part for Senior L3 team working on different project related activities, incident,change and problem management.

Windows Server - 2012,2008,2003 and Windows 2000

Active Directory

Vmware - 5.0

Hardare - HP Proliant and Blade servers

Worked on Senior System Enginer supporting Windows and Vmware environment. Follownig were my duties.

Working in Project team supporting different projects from servers builds, Migration, Active directory
Working on Wintel servers and resolving issues related to performance, application and network infrastructure.
Working experience on ESX server 3.5/4.0/5.0/5.5
Troubleshooting issues related to Microsoft and VERITAS clustering.
Performing health check on the entire Wintel server periodically.
Applying security patches on regular basis after Microsoft release the security patches.
Working with Datacenter teams for Rebuild, Rename, and Reboot and hardware investigation, DNS Request.
Providing Root cause analysis report
Experience in server and network monitoring, capacity planning, change management and con-figuration policies in a high volume, highly available, performance sensitive environment.
Working knowledge in ITIL standards.
Excellent customer service and telephone skills, and experience in a professional service envi-ronment, with responsibility for supporting multiple applications and network environment.
Upgrades system hardware and software components as required
Install, setup, upgrades and configures system files and services
Perform configuration and testing.
De-install, decommission or retire assets when required
Assists with system troubleshooting to isolate and diagnose common system problems.
Proactively perform performance tuning, availability monitoring and capacity monitoring on the related server platform.
Performs and support Disaster recovery drill for each requested business entity.
Analyzes, logs, tracks, and resolves hardware/software matters pertaining to networking, connec-tivity issues, printers, servers and applications to meet business needs.
Coordinate with other groups to implement system changes.
Work as a technical resource on assigned projects.
Participate in disaster recovery planning, testing and implementation.
Provide 24/7 on-call support for entire server environment.
Plan and participate in weekend maintenance activities, as required.
Participate in rotational on-call and weekend and off-hour duties.

Working as Team Lead and Senior Systems Engieer Supproting Astrazeneca Global Techincal support.

Leading a team for 20 engineers
Collaboration with clients and management in regard to process review, improvement and im-plementation.
Participating in daily incident review call and weekly change and problem management calls.
Procedural documentation updates and management of documents.
Coordinating knowledge capture and dissemination of trainings to the team.
Provide technical leadership to internal and external personnel. Mentor and provide guidance to less experienced personnel.
Assisting in Incident Management during high volumes or immediate assistance.
Spot-checking incidents to confirm that priorities are being set and processes are being followed appro-priately.
On boarding process of new employees (Access, Training and Ramp-up).
Overseeing of day to day ticket management and driving the queues.
Quality and process check of the Team every week
Collaboration of efforts across various internal teams.
Onsite/Offshore leads sync up on a weekly basis.
One on one assessment of individual team member’s performance.
Quarterly assessment of team performance.
Partner with offshore leads for running the weekly team meetings and scheduling training.

Worked as Team lead and Manager supporting Microsoft MPSD team in India and Redmond Washington.

Leading a team for 25 engineers
Collaboration with clients and management in regard to process review, improvement and im-plementation.
Participating in daily incident review call and weekly change and problem management calls.
Procedural documentation updates and management of documents.
Coordinating knowledge capture and dissemination of trainings to the team.
Provide technical leadership to internal and external personnel. Mentor and provide guidance to less experienced personnel.
Assisting in Incident Management during high volumes or immediate assistance.
Spot-checking incidents to confirm that priorities are being set and processes are being followed appro-priately.
On boarding process of new employees (Access, Training and Ramp-up).
Overseeing of day to day ticket management and driving the queues.
Quality and process check of the Team every week
Collaboration of efforts across various internal teams.
Onsite/Offshore leads sync up on a weekly basis.
One on one assessment of individual team member’s performance.
Quarterly assessment of team performance.
Partner with offshore leads for running the weekly team meetings and scheduling training.

Working in Project team supporting different projects from servers builds, Migration, Active directory
Working on Wintel servers and resolving issues related to performance, application and network infrastructure.
Troubleshooting issues related to Microsoft and VERITAS clustering.
Performing health check on the entire Wintel server periodically.
Applying security patches on regular basis after Microsoft release the security patches.
Working with Datacenter teams for Rebuild, Rename, and Reboot and hardware investigation, DNS Request.
Providing Root cause analysis report
Experience in server and network monitoring, capacity planning, change management and con-figuration policies in a high volume, highly available, performance sensitive environment.
Working knowledge in ITIL standards.
Excellent customer service and telephone skills, and experience in a professional service envi-ronment, with responsibility for supporting multiple applications and network environment.
Upgrades system hardware and software components as required
Install, setup, upgrades and configures system files and services
Perform configuration and testing.
De-install, decommission or retire assets when required
Assists with system troubleshooting to isolate and diagnose common system problems.
Proactively perform performance tuning, availability monitoring and capacity monitoring on the related server platform.
Performs and support Disaster recovery drill for each requested business entity.
Analyzes, logs, tracks, and resolves hardware/software matters pertaining to networking, connec-tivity issues, printers, servers and applications to meet business needs.
Coordinate with other groups to implement system changes.
Work as a technical resource on assigned projects.
Participate in disaster recovery planning, testing and implementation.
Provide 24/7 on-call support for entire server environment.
Plan and participate in weekend maintenance activities, as required.
Participate in rotational on-call and weekend and off-hour duties