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· 13+ Years of experience in Information Technology, Managing IT Projects across the Enterprise with vast experience ranging from PMO, Delivery Management, Resource Planning, Resource Hiri...
· 5+ Years Project management experience in Software Project Management, Production Engineering, Operations management and Infrastructure services handling multiple projects.
· Actively involved in preparing project plan, schedule, resource utilization, projects issues, risk planning and coordinated with all stakeholders.
· Managing customer escalations and also responsible for customer satisfaction, sustaining & building client relationships.
· Responsible for application releases to staging and production environment, tracking production downtime and managing release activities to production.Show More
Project Manager (Team Lead)
Base is a suite of tools that accelerates value realized from outsourcing by delivering a standardized process execution environment with automated enforcement of controls and completes visibility.
Roles and Responsibilities:
►Developed a detailed project plan to monitor and track progress
►Coordinated internal resources and third parties/vendors for the flawless execution of the project.
►Ensured all projects are delivered on-time, within the scope and within budget.
►Managed a set of portfolios like Levi's Strauss, NXP Semi-Conductors and ALE.
►Involved in recourse hiring, budgeting across all projects.
►Assisted in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
►Managed changes to the project scope, project schedule, and project costs using appropriate verification techniques
►Measured project performance using appropriate tools and techniques
►Reported and escalated to management as needed
►Successfully managed the relationship with the client and all stakeholders
►Performed risk management to minimize project risks
►Established and maintained relationships with third parties/vendors
►Created and maintained comprehensive project documentation
► Interacted with Wipro's customers, product management and solutions & services organization.
►Reviewed Requirements documents and provided feedback to the Product Management and Solutions organization.
►Managed a team of solutions developers to coordinate to develop applications that or of the highest quality and are delivered in a timely manner.
►Interacted with the Solutions team and track all open issues to closure.
►Determined milestone deliverables, communicate changes to the schedule, Determines the impact of schedule changes on quality objectives, Coordinates schedule with dependent groups.
►Synchronized schedules, set expectations and establish service level agreements (SLA), Escalate issues with internal tools
The base is a suite of tools that accelerates value realized from outsourcing by delivering a standardized process execution environment with automated enforcement of controls and completes visibility of operations. Base))) will act as a non-intrusive wrapper across Levis existing systems, requiring no changes to systems to interface data, hence, reducing costs and risks. The technology-enabled process layer empowers Levis’ business with improved:
• Realize value from outsourcing engagements faster
• Leverage existing technology implementation
• Provides common process view from disparate application views
• End-to-end visibility of business process
• Drill-down capabilities to any levels within the outsourced process through customized web-based reporting tool
• Facilitates role-based, minimal and ‘just-in-time’ sharing of data
• Enables complete control over outsourced process
• Saves cost and time in data capturing, data validation, reporting,
• Facilitates prioritizing transactions, exception handling
• Helps Identify process bottlenecks
• Link SLA’s and metrics to business goals
• Business insights through Reports & Analytics
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Project Manager (Team Lead)
ToolsComparison of IDEs