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I have approximately 10 years of experience working with Active Directory, 4 years working with Office 365, 2 years working on the Azure platforms. From this, I’ve worked on performing troubleshooting of environments such as AD management, Print...
If I have 10+ years of experience of Active Directory, then therefore, I have 12+ years of experience with Windows Server 2008 R2, 2012R2, 2016 and 2019.
As far as Microsoft Exchange, I have 9 years of experience working on Exchange platforms such as 2007, 2010, 2013, 2016 and Office 365 with Exchange.
As far as Exchange Online and/or Microsoft O365 is concerned, I have 5 years of experience working with Exchange Online and Microsoft O365. I have administrative experience through the web-based application & can also administrate in PowershellShow More
NBA Digital / Turner Sports
- Assists users with account management and application troubleshooting.
- Provides excellent customer service skills.
- Advanced troubleshooting on mobile devices, PC and gaming systems.
- Accurately logging calls in ticketing system, managing ticket requests & following escalation procedures.
Experience with Windows 10, internet connectivity, PC troubleshooting, mobile troubleshooting and gaming systemsShow More Show Less
Capstone Logistics – Peachtree Corners, Georgia
- Troubleshot VMware servers under corporate domain.
- Performed server maintenance of VMWare servers that includes updates, application installs & malware removal.
- Server maintenance also included Hyper-V domains.
- Performed necessary software updates and Windows updates using System Center Configuration Manager 2016
SkillsVMWare Hyper V Active Directory Azure Active Directory Windows OS SCCM Administrator Exchange server MS Office Citrix Windows PowerShell SharePoint SQL Server 2014
CDC / HHS - Active Directory cleanup / Systems Administrator
Provided high-level email and application support for the Center for Diseases Control (CDC) & Health and Human Services (HHS) as a contractor for NTT Data Services.
- Knowledge of Exchange Server 2010, Forefront Identity Manager 2010 and Active Directory.
- Provided 3rd level support & server administration of Blackberry Enterprise Servers & Exchange Servers.
- Created PowerShell scripts designed to automate day-to-day tasks for user mailbox & resource mailbox reports.
- FIM 2010 experience with provisioning user accounts
Used Microsoft Office 365 tools such as IDFix & Azure AD Connect for provisioning purposesShow More Show Less
SkillsPowerShell BlackBerry App Development Microsoft Windows Server Administration Exchange server Microsoft Intune Identity Server SQL Windows OS MS Office Azure Azure Active Directory Active Directory Data Center Windows Servers VMWare ESXi
State of Ohio - Department of Administrative Services - Exchange Administration
Provided technical support for the Department of Administrative Services & all state agencies for all 65 counties in the State of Ohio.
- Exchange 2010 maintenance & support of approximately 80,000 mailboxes.
- Created multiple PowerShell scripts to assist with Exchange migration projects & troubleshooting.
- Ensured High Availability and Site Resilience
- Provided Level 3 admin support on DAG databases, Active Sync, OWA, Microsoft EOP, Outlook Calendar issues, Database/mailbox restores.
- Provided Office 365 support and solutions for 1st level IT Technicians.
- Problem solving skills with AirWatch mobile device management platform.
- Blackberry Enterprise Server experience with BES 10.X & BES Office 365 users.
- Knowledge of Active Directory & Forefront Identity Management 2010
- Strong knowledge of Virtualization tools such as VMWare & Microsoft Hyper-V.
System Center Configuration Manager configuration experience.Show More Show Less
SkillsHyper V VMWare PowerShell Shell Scripting Microsoft Exchange BlackBerry App Development Active Directory Azure Active Directory Exchange server Azure Microsoft Windows Server Administration Network Design Network Administration Data Center Windows OS Windows Servers SharePoint 2013 SharePoint