About Me

Primary point of contact for development & TestingTeamsregarding Change & Release Management queries. Ensuring that Change activities met objectives on time & are abide to Service-level agreement (SLA). Full lifecycle experience in projects from: Req...n time & are abide to Service-level agreement (SLA). Full lifecycle experience in projects from: Requirement gathering, data analysis, Change and Release management in Deployments. Created RFCs (Requestfor change) andupdatedits status whenever required. Checkedand decided if implementation date, ensuring that it doesnt conflict with other activities. Coordinated and conducted meetings with Change advisory board (CAB) to discuss higher risk changes. Provided risk analysis on major implementations and rolled back when risk levels were exceeded. Managed GATE Calls for proper flow of Releases. Utilized Tableau, Exploratory data analysis and other visualization tools for data intelligence and analysis. Identifyingaclientshigh-levelbusinessneedsandleading thecreationof detailedfunctionalspecs and other documentation. Expertise in working in fast paced Agile environment and handling multiple projects at a time. Leading,mentoring&coachingcrossfunctionalteamstodeliversolutionstocomplexclient requirements Handle multiple projects across platforms and industries simultaneously to ensure results are delivered. DirectinteractionwithUKclients:Managecustomerexpectationsappropriatelyandkeepprojects on schedule within scope. Handled clients across Telecom industries in TV,Media-Broadcast and Broadband fields. Design customized solutions for the best practices in relation to their specific industry and key business requirements