·         Played the role of a Product Owner

·         Defining the Product Vision, Product Roadmap, Prioritizing needs, Anticipating client needs, overseeing development stages ,evaluating product progress.

·         Involved in preparing Project Plan, QA Test Plan, Performance Test Plan, Effort Estimation, Test Sign-off Reports

·         Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives

·         Played an active role in preparing competitor analysis.

·         Attending team Meetings, Updating and discussing the issues faced during test execution with the development team.

·         Involved in preparing monthly QA reports

·         Recognizing accomplishments of team members

·         Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks

·         Identifying new business opportunities and providing proposals for New Business.

·         90% successful on-time delivery and project deliverables adhering with 100% Test Effectiveness and Defect Removal Efficiency above 95%

·         Developing the vision, strategy, and leadership plans. 

·         Responsible for high quality based client deliverables.

·         Partner with business and technology stakeholders and clients to ensure 100% visibility

·         Engaging in the new opportunities.

·         Collaborate with partners across the company to assess IT needs and prioritize accordingly.

·         Ensures utilization of staff is optimized and maximum productivity is gained.

·         Engaging in CSAT and ESAT reviews.

·         Facilitate and participate in regularly scheduled meetings and conference calls with the client, corporate service managers and other management resources

·         Played the role of a Support Manager.

·         Played the role of a Test Manager.

·         Involved in preparing QA Test Plan, Monitoring Client Issues, Preparing UAT sign off document Effort Estimation, Test Sign-off Reports

·         Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives

·         Monitor efficient working of support team and ensure optimal level of operational productivity in all processes and ensure compliance to all customer objectives and manage communication with various client groups to identify and resolve all issues.

·         Participate in project steering committee and escalate all issues to management for resolutions and prepare reports for all projects and maintain and update all portfolios for clients

·         Attending team Meetings, Updating and discussing the issues faced during test execution with the development team.

·         Involved in preparing monthly QA reports

·         Recognizing accomplishments of team members

·         Played the role of a Test Manager.

·         Involved in preparing QA Test Plan, Performance Test Plan, Effort Estimation, Test Sign-off Reports

·         Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives

·         Played an active role in preparing the Statement of Work document.

·         Attending team Meetings, Updating and discussing the issues faced during test execution with the development team.

·         Involved in preparing monthly QA reports

·         Recognizing accomplishments of team members

·         Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks

·         Identifying new business opportunities and providing proposals for New Business.

·         90% successful on-time delivery and project deliverables adhering with 100% Test Effectiveness and Defect Removal Efficiency above 95%

·         Played the role of a Test Manager.

·         Involved in preparing QA Test Plan, Performance Test Plan, Effort Estimation, Test Sign-off Reports

·         Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives

·         Played an active role in preparing the Statement of Work document.

·         Attending team Meetings, Updating and discussing the issues faced during test execution with the development team.

·         Involved in preparing monthly QA reports

·         Recognizing accomplishments of team members

·         Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks

·         Identifying new business opportunities and providing proposals for New Business.

·         90% successful on-time delivery and project deliverables adhering with 100% Test Effectiveness and Defect Removal Efficiency above 95%