• Technical support specialists are often referred to as computer user support specialists. Their main task is to fix problems with a computer user's hardware or network when they arise.
• Installs, configure, maintain Lenovo, Dells and HP, laptop, Desktop HP Printer and servers.

VMware Administrator\Engineer

• Install, configure and maintain New VMware vCenter Server and 6.5 ESXi, VMware NSX and VMware vSphere, Hyper-visor (ESXi) 6.0 and 6.7 pre (200) client site.
• Using Server Migration Tool: vSphere 6.0 Update 2m to migrant Physical to Virtual Migration i.e. Windows 2008, 2012 and 2016, Red Hat 6 & 7, SUSE Enterprises 11, 12 and Novell OES 1/2.
• Install, configure and VMware Horizon 7 server and desktop.

Install, setting and testing up to 150 VMware 5.5\6.0,6.7, vSphere ESXi and vCenter. NSX and ESXi 5.5\ 6X Server in test and production environment for their product. The test environment will be creating test systems using VMware and execute various tests on those systems.

Responsibilities:

• VM administration, setup, cloning, remediation, redeployment VMware ESXi and vSphere ESXi updates ESXi 5.1, 5.5 to 6.0\6.7X
• Hardware monitoring, fault isolation, and component replacement where required
• BIOS flashes on new servers
• UPS refreshes and replacement
• Virtualize or replace aging servers
• Provide expertise in engineering secure networking technical solutions for the Information System within a Visualized environment using VMWare NSX
• Migration of servers from 100 Mbit ports to gigabit ports
• Creation/updates of new/existing server wiki pages
• Familiarity with quality methodologies and standards such as ISO 9000.
• Preferred experience with metric gathering techniques such as function point counting.
• Preferred experience with automated test tools.

• Network Support & Consulting and PC Hardware, Macintosh (Apples) and Laptop and Software Technical Support to Business and School District in Southern California.
• Work with IBM, Compaq, HP, Microsoft, Macintosh (Apples), Novell (SUSE Linux Open Enterprises) and Red Hat Enterprise Linux (RHEL) our Product and Network integration. On IBM\EMC SAN.
• Supporting & consulting customer on their Microsoft Server and Adv. Server, Novell 6.5 and SUSE 10\11\12 Enterprise Servers, Open SUSE, Red Hat Enterprise Linux (RHEL) VMware Servers 2.5/3.X/4.X/5.X and XEN,VMware NSX.
• Maintenance, Configure and firmware upgrade of HP Laser-jet and Color Laser-jet Print i.e.; maintenance kits, roller kits, fusers & fuser kits, memory upgrades & everything for HP Laser-jet repair.
• Network communication to include: Routing, Firewalls, HTTP/TCP, Intrusion detection, DNS, Network connectivity (LAN\WAN), use of network test equipment such as spectrum analyzers, oscilloscopes, and frequency synthesizers.
• Have a basic understanding of how Novell eDirectory Services 8.7/8.8 works, Identity Management and integrates with ZENworks.
• Provide 7 by 24 Network support too Small to Middle size company, Network Operations Centers (NOC) and SAN (storage area network)
• Setup, rebuild and troubleshoot a Novell ZENworks for Desktops\Servers 3, 4, 6, 7, 10 &11 environments.
• IBM xSystem, IBM Blade Servers\ Center Type 8677\8852\7989, on IBM System Storage DS6000 and DS8000 Turbo Shortage Raid Arrays.
• HP ProLiant DL 360/380 G3\G4\G5\G6\G7 & G8
• Test and use Diagnostics software on IBM Server, HP ProLiant Server and SCSI Hard Drive with HP Smart Raid, IBM Serve Raid Manager.
• Supporting Web Server by utilizing HTML, JAVA and XML languages.
• Customer Service skills working in a multi-client environment users Remedy.
• Microsoft Windows Server: versions 2000–2016 R2

System Migration from Qemudo to VMWare 4.1\5.0 with Windows and Linux

Windows Systems

• Create template VMware using Microsoft Deployment Tool (MDT) 2012 Update 1
• Use MDT Task Sequences to manage the initial OS installation
• Create Task Sequences for different templates (Ex. No Updates, Latest Patches, Optimized OS - performance based registry and group policy settings)
• Setup Windows Server Update Service (WSUS) to maintain "patched" systems
• Configure patched-templates to use WSUS for updates

• Linux Systems

• Create template VMs using PXE boot
• Use kick start files to manage the initial OS installation
• Setup an APT proxy to maintain the "patched" systems
• Configure patched-templates to use the APT proxy for updates

• • Install and configure on 350ea HP Desktop and Laptop with Windows XP and 16ea.HP ProLiant DL 380 G5 Servers with Windows 2008 Servers. At 5 different locations throughout of Southern California.

• • SUSE Linux 10.x Software Engineer Consultant to perform general maintenance on 15 of our manufacturing computers. These manufacturing computers execute Linux shell scripts that program and test our network boards.

Install HP Desktop 500 ea. and ProLiant Servers 20es with Windows XP and Windows 2008 Server

• Install, configure and tested iChain 2.3.29 on Novell eDirectory 8.8 SP3 with DirXML on NetWare 6.5 server.

Install and configure IBM Blade Servers and Center 6ea with Red Hat Enterprise and Windows 2008 server that 2 different locations throughout of San Diego

• As a member of Identity Management Team worked with the key vendors from Litronic, SAFLink, SecuGen, Precise, Ensure Technologies, Identity Management and Novell (NMAS), iManager uses LDAP to get the various devices installed and running in conjunction with the Novell SecureLogin SSO product.

• Work on Single Sign-on Project Network Support, Consulting, and Desktop Hardware & Software for St. Joseph Healthcare throughout Southern California. SecureLogin fully integrates with your existing infrastructure, whether that is Microsoft Active Directory, Novell eDirectory 8.7X/8.X, Apache with Tomcat, iChain, and LDAP v3 compliant eDirectory or even NT4.0 With Microsoft 2000/2003, Red Hat Enterprise Linux (RHEL), Novell 6.5 & SUSE 9/10 our Product and Network integration.

• Initially login to either a Novell or Microsoft network but use an LDAP compliant Directory as the data store the devices that were installed and tested represented a good cross-section of Proximity, Smart Card, and Biometric Devices.

• Test Remedy Identity Management and Novell Secure Login SSO product, in test lad on Dells Power Edge 2950 Power Edge 2950 on EMC 500
• Have a complete understanding of ZENworks and know how to support a mixed ZENworks for Desktops 3 & 6 environment
• Understand version control issues, user and file-system security models, remote desktop management tools, patch management, and Windows registry editing.
• Install, configure, System Upgrade i.e.; BOIS upgrade and use Diagnostics software on Dells Power Edge 2950 Power Edge 2950 on EMC 500\700 Dell\EMC CX3-40\80, AX150, CX 300 Shortage Raid Arrays.
• Strong troubleshooting skills pertaining to LDAP Directory systems, Novell eDirectory 8.7.3\8.8, Active Directory, and Samba. Testing & evaluating in Test lab of Novell 6.5, SUSE Linux 9/10 Enterprise Server, Red Hat Enterprise Linux (RHEL) and Microsoft Server, Windows 2000\ XP and Novell Linux 9X, Novell Network Client, Microsoft Office 2000/XP, GroupWise 6.5 on 100ea VMware Servers 2.5 & 3.0.

• Implementation installs, configure and test Cisco Router (6500, 5500, & 2948G) thought out ST Joseph Healthcare, use of network test equipment such as spectrum analyzers, oscilloscopes, and frequency synthesizers.

• Providing Hardware support to customers on IBM NetVista Desktop, IBM xSeries Systems, IBM Blade Servers\ Center Type 8677\8852\7989 including peripherals I/O equipment such as IBM Storage, SAN Switches AND IBM tape libraries etc.
  • Have a solid understanding of IBM storage, IBM Server, and Blade Center and experience of offering Storage Hardware support, use of network test equipment such as spectrum analyzers, oscilloscopes, and frequency synthesizers.
  • Install, Configure, Technical Support, System Upgrade i.e.; BOIS upgrade and use Diagnostics software on, IBM Server, IBM Blade Servers\ Center Type 8677\8852\7989and Sun Micro-systems server at Colocation facilities.

• • Work independently as a team member of the 24 hours (NOC) Network Operations Centers. Provide 7 by 24 Telephones and on-site support; level three technical supports, for problem resolutions for onsite field technicians, Network Operations Centers and other departments and personnel as needed.
  • Use of network test equipment such as spectrum analyzers, oscilloscopes, and frequency synthesizers.
  • Writes and submits technical advisory bulletins.
  • Analyze, troubleshoot, and evaluate complex hardware, software, and network problems. Formulate ideas on difficult and highly technical concepts and configurations and convert into clear written and oral presentations.
  • Install, Configure, Technical Support, System Upgrade i.e.; BOIS upgrade and use Diagnostics software on HP ProLiant/Compaq server Sun and Sun Micro-systems server at Colocation facilities
  • Work with Windows NT 4.0/2000 servers, Adv. servers, MS SQL, Novell, Linux Red Hat 8, 9, Red Hat Enterprise Linux (RHEL), and UNIX Solaris (UNIX) 8, 9, and 10.
  • Apache servers running on Network Servers and Cisco Router (12000, 7500, & 1600).
  • Customer Service skills working in a multi-client environment.

• Provide 7 by 24 Network support to Enterprise size, Network Operations Centers (NOC) and Region NetWare, of Novell 4.X\5X with Border Manager and Window NT 26 servers.
• Configure, troubleshoot, update and Install all patches to Network servers. Install, maintain, and setup

data Merge and Backup using Seagate Backup Exec. On Novell, NT and Red Hat 6\7server on daily Backup.

• Helptomaintainnetwork550Userson400IBMdesktopand150IBMThinkPadsupporttouserson

Windows 95/98, Offices 97, Citric, Norton Ghost 4\5, and Novell 4.X\5.X with ZENworks ver. 2 x, NT workstations, Remedy, 3Com & Intel Network Card.

• Setup, rebuild and troubleshoot a Novell ZENworks for Desktops environment.
• Have a complete understanding of ZENworks and know how to support a mixed ZENworks for Desktops 2 environment.
• Install, configure, Technical Support, System Upgrade i.e.; BOIS upgrade and use Diagnostics softwareon IBM InetlliStation, HP ProLiant/Compaq server at Colocation facilities.

·Cisco Router (7500, 3600 2926G) Catalyst (4000 & 2926).Maintain a global network communication to include: Routing, Firewalls, HTTP/TCP, Intrusion detection, DNS, Network connectivity (LAN\WAN) (LAW\WAN) of uses 8500 and 9500-node, use of network test equipment such as spectrum analyzers, oscilloscopes, and frequency synthesizers.

• Customer Service skills working in a multi-client environment.

• Installs troubleshoot and merge Data from Novell.4X to NT4 on company 19 servers.
• Install, configure and setup data, backup using Seagate Backup Exec. On NT4 for daily backup.
• Provide desktop and laptop (Compaq) support to 300 users on Win95, Offices97, Novell4.X, NT and Lotus Notes 4.2.

• Installs, configure, upgrade of PC (Gateway) Network and server from) NetWare 3.X /4.X to NetWare 5.
• Maintain a global network (LAN\WAN) of uses 3500 and 2500-node to NetWare 5.

• Support a medium size network of Novell 3.X upgrade Novell 4.X LAN environment, change tokening to Ethernet with Intel Network Card,
• Cisco Routes (3600 & 1600) and Cabletron Hub.
• Service, maintain and change all Network Print from tokening to Ethernet.

Maintain site’s network communication to include: Routing, Firewalls, HTTP/TCP, Intrusion detection, (LAN\WAN) of uses 1200 and 2500-node

• Install Win95 images on HP Vectra Desktop and NEC Laptops, configure and troubleshoot.
• Setup and configure Office 4.3, Novell Client 32 ver. 2.2, GroupWise 4, McAfee Virus and Norton Ghost 3.
• Customer Service skills working in a multi-client environment.

• Provide support Enterprise size Novell 4.11/NT LAN/WAN environment, including network protocols. Install and configure ARCSERVER 5/6 on 500 servers.
• Assists in install and configure of, Cisco Router (7500, 3600 & 1600) and Cabletron T-Base 10/100Hub

in 10 located in Bay Area, use of network test equipment such as spectrum analyzers, oscilloscopes, and frequency synthesizers.

• Thatnightmonitor,troubleshoots,supportsandbackupofDesktopHpVectra,Macintosh(Apples),

Toshiba Laptops and 500 HP LM/LS/LX PRO Servers.

• Install, configure, System Upgrade i.e.; BOIS upgrade and use Diagnostics software HP LM/LS/LX Server.

• Maintain a global network (LAN\WAW) of uses 6500 and 8500-node.

• Provided technical support for Widow3.1, Dos 5\6.0\6.22, and Novell 3.11 on 250 workstations and 3 Server in Computer Lab in 2 class's room.

Setup, Install and troubleshoot Workstation, Servers, and LAN\Wan on Arcnet Network