Lead cross-matrix team of Test Engineers and QA Leads in Systems Test, Systems Integration Testing and Production Verification Testing of Delta’s Electronic Ticketing and Reservation Systems.  Responsible for managing daily triage meetings, test planning sessions and production implementation meetings.  

•    Responsible for designing and implementing complex test verification approaches and strategies.  Monitor and track the development of detailed work plans, test scenarios and test scripts based on business requirements and high-level requirement designs. 

•    Coordinate with IT and Business areas to review and analyze Requirements and Change Requests to define scope and feasibility of work for testing application changes.
 

Led a team of onsite and offshore QA resources in testing the company’s Order Management System and www.homedepot.com ecommerce website.  Responsible for coordinating functional, regression, UAT, backout, implementation, and post production testing activities to ensure quality. 

•    Responsible for managing and executing all activities of the E-commerce Quality Assurance (EQA) test team for all product releases for Home Depot, including but not limited to, release planning, detailed QA work plans, test planning, execution, regression testing, functional testing, test reporting, test automation and status reporting.

•    Led and coordinated defect triage meetings with developers and product owners.  Created and executed manual and automated test scripts.  Ensured continuous integration of Software Quality Assurance while utilizing Agile test processes and methodologies.

Information Technology Consultant                                           
Led QA testing efforts for Risk Management applications. Ensured functional, UAT, and regression testing met project deadlines. Performed SQL queries using Oracle and Sybase Database Management tools to validate back-end testing for web-based applications. Managed staffing and hiring of the Test Team, as well as establishing industry-standard QA test processes and procedures. Performed product integration and interoperability testing of web-based applications.

•    Implemented new QA test procedures, processes, and best practices to detect application defects. Created test plans, test cases, and test scripts using HP Quality Center test management tool, and used Business Objects Data Integrator tool to create, monitor, and manage Web Service operations.  

Test Engineer Lead                                              

Led testing effort of Java-based (J2EE) prepaid card authorization and payment processing applications. Executed GUI, functional, regression, systems, integration, and unit testing. Subject Matter Expert for leading all QA testing efforts with business owners, users, management, and stakeholders.

• Created test plans, test cases, and evaluation test summaries using HP Quality Center as well as managed software issues and test activities throughout the SDLC.