Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.  Independently designed and executed company catalog for infrastructure support and development.  Diagnosed and troubleshoot UNIX and Windows processing problems and applied solutions to Increase company efficiency.  Managed firewall, network monitoring and server monitoring both on- and off-site.  Configuration outlook and client software  Troubleshoot hardware and printer problem  Create user and give to access

 Diagnosed and troubleshoot UNIX and Windows processing problems and applied solutions to increase company efficiency.  Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.  Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.  Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.  configuration outlook and install necessary software and on call support desktop troubleshooting