About Me

Mr. Hood likes to work in rapidly growing SAAS companies, leading the IT staff to establish trust, improve and stabilize services, focus on customer service, and partner with peer business executives to achieve growth objectives. His forte is bringin...ervice, and partner with peer business executives to achieve growth objectives. His forte is bringing order to chaotic, underperforming agile environments, and increasing the business contribution from information technology. He leverages his strong understanding of Agile/Scrum methodologies and excellent communication skills to work closely with stakeholders and development teams. He refines and prioritizes product features for user stories that align with the business vision and roadmap. He has conducted market research and analysis to identify industry trends and potential solutions. He is relatively technical and can deep dive with design teams, development teams, as well as business teams. Furthermore, he also has experience managing multiple global teams that reside in Mexico, India, China, also Korea. His most recent employment was serving as I.T. focused PO with the Texas Department of Transportation communicating information on $36B public budgeting, 80K miles of road, and for supporting aviation, rail, and public transportation across the state, delivering the vision of accessibility and beauty for the next generation website. He presented the initial vison for his development team to build an accessibility first web components for the publishing public website with AEM. He coordinated documentation, design, and development into a cohesive Agile team. He integrated his vision of an accessible component library into a production AEM product. This is the primary website and resource for all users Prior roles include Product Owner at the largest anesthesiology physician group in the United States. PO at Healthcare Cost Containment SAAS startup, in the range of $6 - $16 million per year for a payer administrating claims for 50,000 members, designing technology that detects errors on both HCFA and UB claims. PO at one of the largest outsourced payment processor in the United States, services nearly two billion paper and electronic transactions every year. He has worked on many agile teams in the past taking roles and responsibilities in the development team, as scrum master, and as product owner.