Shushant S.

Shushant S.

Microsoft Dynamics CRM Analyst and Developer

, Australia

Experience: 20 Years

Shushant

Microsoft Dynamics CRM Analyst and Developer

20 Years

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About Me

Summary

Shushant has over 20 years’ experience across a range of organizations and services, from Indian Defence services, financial organizations, Queensland academic and industrial organizations, with Queensland Health, Queensland Reco...

 

Over the last ten years he has undertaken many senior management roles leading major operational and portfolio oversight, driving business transformation.

 

A thought leader in the Portfolio / PMO Implementation, Shushant successfully implemented PMO’s across many businesses, adopting emerging lean / agile PMO practices across complex organizations and multiple lines of business.

 

Highlights of Shushant’s experience include:

  • Awarded the 3rd highest peace time gallantry award by the then President of India for Counter Insurgency Operations at the age of 23.
  • Lead an academic department at Manukau Institute of Technology (now part of Auckland University) delivering core computing units of New Zealand Diploma of Business
  • Lead an academic department in Queensland TAFE delivering Diploma of IT (Networking) and (Software Engineering)
  • Lead the rollout, configuration, administration and development of MS Dynamics CRM 4 at Brisbane’s Metro South Institute of TAFE.
  • Lead the upgrade, and development of MS CRM Dynamics 2011 at Brisbane North Institute of TAFE.
  • As an IT Consultant, lead the Business Process Transformation to MS Dynamics CRM 2013 platform of a National document destruction company.
  • As an IT Consultant, contributed to the Business Process Transformation on MS Dynamics CRM 2013 platform of Australian Federal Government, Treasury department at Canberra.
  • As a Principal Technical Specialist, Lead the Design and Implementation of Technical Solutions of Microsoft Office 2016-Office 365-Click to Run-Productivity Suite Enablement, at Queensland Health.
  • Freelance Network Specialist with NSCGlobal, concluded a project with Johnson & Johnson Medicals and TNT Express.
  • MS CRM 365 Developer for PATH4 Technology Group, was contracted to Queensland Reconstruction Authority
  • MS CRM 365 Developer for Mojo Soup, was contracted to Department of Infrastructure, Local Government and Planning, Queensland Government
  • MS CRM 365 Developer contracted to Department of Agriculture and Fisheries
  • Currently, working as Software Programs Head with Canterbury Technical Institute for curriculum design, delivery and assessment, moderation and validation of Australian Standards Qualification Authority registered IT courses.

 

Strengths

Shushant displays two key strengths: he gets things done and he influences success in an engaging way by:

 

  • Unique evangelistic style, lateral thinking, and pragmatism to drive large scale transformational change;
  • Distilling complex information into a simple and easy to understand format. 
  • Implementing process and continuous improvement in a pragmatic and practical manner so as to ensure long term adoption and take-up.

Skills 

  • Engaging communicator
  • Updates content knowledge constantly
  • Shares knowledge and information, mentoring colleagues concurrently
  • Believes in a Team approach in solving client business problem domains and towards shared and common goals
  • An affable personality
  • An un-satiable thirst for knowledge
  • A high level of trust and integrity
  • A passion for technology
  • Strong consulting capabilities and customer focused approach
  • An infectious sense of humour

 

 

 

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Portfolio Projects

Project Profile Software Development Programs Head, Canterbury Technical Institute March November

https://cti.qld.edu.au

Company

Project Profile Software Development Programs Head, Canterbury Technical Institute March November

Description

System                                             Delivering AQTF courses on Software Development

Clients                                     Overseas and Domestic students

 

 

Role                                    Software Development Programs Head

Summary                                           User needs analysis, curriculum design, delivery, moderation and validation, assessment,

revision and redeployment

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Role MS CRM Developer Project Summary

https://www.daf.qld.gov.au

Company

Role MS CRM Developer Project Summary

Description

System                                             MS CRM 365

Clients                                     Department of Agriculture and Fisheries

Duration 

 

Role                                    MS CRM Developer

Project Summary                             

                                                           Form customizations, views, Business rules, workflows

                                                            Webresources to apply default values of fields, enable and disable sections and fields, getting and setting values

 

                                                            Applications: Visual Studio, Team Foundation Server, XRMToolBox, XRMToolKit, SourceTree, Microsoft Test Manager

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MS CRM 365 Developer for Department of Infrastructure, Local Government and Policy Planning

https://dilgp.qld.gov.au

Company

MS CRM 365 Developer for Department of Infrastructure, Local Government and Policy Planning

Description

System                                             MS CRM 365

Clients                                     Department of Infrastructure, Local Government and Policy Planning

Duration 

 

Role                                    MS CRM Developer

Project Summary                             

                                                           Form customizations, views, Business rules, workflows

                                                            Plugin to create image of records of an entity to it’s history entity, to fields in related and                        other entities

                                                            Webresources to apply default values of fields, enable and disable sections and fields, getting and setting values

 

                                                             Applications: Visual Studio, Team Foundation Server, XRMToolBox, SourceTree, Microsoft Test Manager

 

                                                            Integration / Data Migration: SSIS_KingsWaySoft driver, SSDT, SSRS, SOAP, REST etc

 

                                                            Languages: C#, JavaScript

 

  • I have provided Technical leadership of assigned projects, both past and present
  • I have Facilitated design workshops and UAT sessions
  • I have contributed to achieving business outcomes by driving CRM solutions
  • I regularly undertake a consultative approach to understanding user needs and delivering business value
  • Having experience as a facilitator, I communicate clearly and cogently with clients and colleagues

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MARS (Management and Reporting System)

Company

MARS (Management and Reporting System)

Description

Project SummaryMARS (Management and Reporting System

                Languages: C#, JavaScript

  • I have provided Technical leadership of assigned projects, both past and present
  • I have Facilitated design workshops and UAT sessions
  • I have contributed to achieving business outcomes by driving CRM solutions
  • I regularly undertake a consultative approach to understanding user needs and delivering business value
  • Having experience as a facilitator, I communicate clearly and cogently with clients and colleagues
  • As a regular practice, I mentor junior team members

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Tools

java script
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Verifications

  • Profile Verified

  • Phone Verified

Preferred Language

  • English - Fluent

Available Timezones

  • Eastern Daylight [UTC -4]

  • Central Daylight [UTC -5]

  • Mountain Daylight [UTC -6]

  • Pacific Daylight [UTC -7]

  • Eastern European [UTC +2]

  • Eastern EST [UTC +3]

  • Greenwich Mean [UTC ±0]

  • Further EET [UTC +3]

  • Australian EDT [UTC +11]

  • Australian CDT [UTC +10:30]

  • Dubai [UTC +4]