About Me

IT Service Management Certified and Experienced Integration Expert Experienced individual contributor for large military/DoD projects Extensive Operations experience implementing ITSM and ESM Technology Technical competencies in ITIL, operations and ...ions experience implementing ITSM and ESM Technology Technical competencies in ITIL, operations and management ITILv3 Delivery engagements in Service Delivery and Service Support Architecture, Design and Delivery lifecycle Agile, Scrum, CMMI, DevOps Assessment, Design, Pilot and Implementation of process and tools Configuration Management DataBase Design and development Experienced Technical Instructor Hands-on scripting, integration design, customized solutions