About Me

PMP certified Engagement Manager professional with over 20 years of experience in leading and managing IT Consulting and Services engagements across Technology domains and across functional and business domains such as Healthcare, Consumer Lifesty...s Technology domains and across functional and business domains such as Healthcare, Consumer Lifestyle and Utilities

• Comfortable leading or being one among many. Successful history of moving back and forth between managing project teams and working as an Individual Contributor.  

• Managed engagements up to 100 people and budgets of Euro 17M. Improved NPS from 3.2 to 4.5 and Engagement Margins from 34% to 44% over 2 years. Energized by enabling others, clearing obstacles, finding innovative solutions, and being a part of a team with a common goal. Experienced in FP, T&M and Output based engagements.

• Organization builder. Helped grow the CSD Competency from 850 to 1400 people in 1 year. Increased utilization to 88% from 60%. Served in various management roles enabling teams to focus on successful software implementations of both cloud technologies including Watson for Oncology, Concur, Workday, SM7 and non-cloud technologies such as SAP besides custom development and maintenance of various System Integration Projects.

• Managed scope, timelines (schedules), cost, quality, resources, risks and issues, communications, procurement and infrastructure areas of projects. Managed Application Development, Implementations, Application Management and Transition projects from Sales to Delivery Handover, Planning, Execution, Monitoring and Handover to Support.

Areas of Expertise

Customer Success * Project and Program Management * Project Start and Planning * Utilization * Budget Preparation and Revenue Forecast *  People Management * Strategic Direction and Goal Setting * Change Management * Building Teams * Talent Acquisition, Development and Retention * Performance Review * Implementation * Productivity and Process Improvement * Analytical skills * Incident and Release Management * Governance set-up * Scaled Agile Framework * Distributed Delivery * Pre-Sales and Sales support * Risk and Issue Management * Stakeholder Management * Global and Local projects * Communications Management * Procurement and Vendor Management * Lean Six Sigma (DMAIC) * Building Playbook/SOPs * Talent Development * Sales Support * Solution Development * Distributed Delivery * Cross-functional teams