1SDK was a SaaS based company offering Attribution Analytics & Monetization platform as an integrated service enabled via a single SDK. The platform helped App developers in optimizing their Mobile Ad campaigns (using Predictive Analytics) and in monetizing their App after it was installed (using targeted In-App incentives). 1SDK was acquired by German media company DCMN.

Ø Liaised between Product Owner and Tech teams for bridging functional requirements with technical implementation.

Ø Conducted daily standup and sprint meetings and ensured that product development was progressing smoothly with changing requirements.

Ø Interfaced with customers & partners for on-boarding them to the 1SDK analytics platform.

Ø Provided feedback and inputs to customers based on information obtained through Attribution Analytics, Retention (Churn) and Predictive analytics of data from Ad campaigns run for their mobile apps.

Ø Ensured all relevant documents were in place and the environment was prepared for due diligence from potential investors.

Managed a technical team during the transition phase of IT infrastructure and applications support project for House of Fraser. Travelled to the client’s premise in the UK for knowledge acquisition and set up a support and service delivery team in India. Analyzed and resolved a critical data update issue between client’s stores and central database. Successfully integrated ITIL best practices into daily operations and advised service improvement plans to the client. The team won accolades from the client for completing the transition phase before expected timeframe.

Managed the disaster recovery team of the IT infrastructure and applications support project for AkzoNobel. Was responsible for propping up the SLA of the project to 95% in the first 3 months by identifying and reducing the volume of tickets generated by alerts from servers. Participated in the ISO 27001 information security management audit of the project.

Designed a new McAfee antivirus environment for AkzoNobel and won the project contract from the customer. The project cost was billed to more than € 100,000. I was involved in the initial planning of the project, budgeting, resource allocation and training of resources. More than 70,000 users were seamlesslymigrated to the new environment.

Conducted a consultancy session at the premise of CSM in the Netherlands to solve critical issues related to their McAfee antivirus environment and successfully pitched for an upgrade project of the environment during the session. More than 30,000 users were successfully migrated to the new environment.