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· 11+ years of extensive experience in executing & managing telecom projects, having diverse exposure in Intelligent Network/Prepaid-Postpaid Charging platform, PCRF and VAS products.
· ITIL V3 Foundation Cer...
· ITIL V3 Foundation Certified with knowledge of ITIL 2011.
· Certified Scrum Master and Agile Foundation.
· Expertise in project planning and creating solution for the same.
· Experience in Pre-sales and bidding.
· Possess sound knowledge on Huawei IN Systems and other VAS products.
· Knowledge of IN Charging, PCRF and other connecting protocols like SS7, Sigtran, Diameter, CAMEL, TCP/IP.
· An effective communicator with strong relationship management skills.
· Specialized in all phases like HUAWEI ONLINE CHARGING SYSTEM (Prepaid & Post-paid), Revenue management and billing in Installation, Commissioning, troubleshooting, and business consulting.Show More
· Functional requirement gathering.
· HLD and LLD documentation for the broadband and wifi scenario.
· Designing Solution for PCRF and OCS.
· Integration Solution for Third Party Vendors.
· SPOC for Customer.
· Team Management.
Interact with customers – understand their business needs/issues, provide product detailsShow More Show Less
Implementation of BSS
Implementation of BSS
Project Manager (Team Lead)
· Call flow design.
· Migration Planning.
· CBS Expansion.
· Pre and Post Migration Testing
· Migrating data from old system to new system.
· Application Upgrades.
· Daily Maintenance issues.
Took part in technical call center bidding and created solution for call center.Show More Show Less
SkillsAgile Methodology Information Technology Infrastructure Library Oracle Scrum Framework Unix/Linux
· Offshore team management and development of operations scripts.
· Responsible for service/product design & change request management for Lebara mobile countries.
· Design and Architecture, integration with the Charging System OCS5.5. New VoIP application Lebara Talk (worldwide deployment Asia, America and Europe).
· Close coordination with marketing team to understand, design and implement Product and Tariff changes on the system, ensuring that the business requirements are met within the timelines given.
· In direct contact with the Network and Business teams, evaluating the services impact for new projects, product and change requests.
· Have involved improvement process with Business team/Pricing team, to make the delivery more efficient and reactive to challenge/competitive with the market.
· Interaction with other BSS systems such as BI, CRM, Online and other IT systems.
· Troubleshooting incidents reported by support customer service.
· Implement and Maintain the Charging configuration for Lebara Mobile covering all over the world customers and services.Show More Show Less