The Projects is aimed at providing service related to Member, Employer Provider and Broker.

Roles and responsibilites :

• Requirement gathering from on-shore teame
• Provide the solution design and TDD document.
• Work with team during development phase.
• Release movement from one phase to another.
• Designed, developed and deployed Apex Classes, Batch Class and Apex Triggers for various functional needs in the application.
• Implemented the Service console.
• Implementation of Live Agent, Email to Case, Web to Case.
• Case Assignment Rules, Entitlement Process, Article Management, Escalation Rule, Data Category Implementation.

Created and overwrite the pages using Visual force.

The Projects is aimed at providing data capturing validating sales/services, billing and subsequently collection of receivable with multiple integration for Healthcare order management.

Roles and responsibilites :

• Developed application for Invoice processing using salesforce Platform
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created several external utilities to create and modify records in Salesforce using SOAP API.
• Created and overwrite the pages using Visual force.

The Projects is aimed at providing data capturing validating sales/services, billing and subsequently collection of receivable with multiple integration like titanium, iradium and medical manager. This product has combines considerable amount of process excellence. Rule based work distribution, built in adapter for email/fax interaction

Roles and responsibilites :

• Savion implementation, follow from requirement gathering till production deployment of new CRs.
• Development of new utilities as per the client request.
• Provide Salesforce Application Post-Production support to client at onsite.
• Developing or modifying the process as per the business requirement.

• Provided technical solutions / resolve issues, generate daily reports, service requests, troubleshooting development problems.

• Proactively managed risks & issues and client communications
• Involved in the Validation module.
• Writing test cases for the module and testing the module.
• Monitoring activity related to Application.
• Checking Cadre application where client logs ticket related to Salesforce Problem.
• Preparing daily, weekly status report and updating the customer.
• Running automation tool to change the status of the instances.

The Projects is to build E-Commerce module using Cloud Craze.

Roles and responsibilites :

• Requirement gathering from on-shore team.
• Work with team during development phase.
• Designed & developed the community pages for e-commerce module.
• Implemented Cloud Craze app exchange product for E-Commerce.
• Created and overwrite the pages using Visual force using cloud craze extension.
• 3rd Party Integration using Rest API