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About Me
Understanding the business process, Clients Requirements and implementing/Mapping it into CRM systemOnsite Experience and Client Communication in Australia and London.Issue Resolver to solve database level issues, Blocking issues, Asynchronous issues...ralia and London.Issue Resolver to solve database level issues, Blocking issues, Asynchronous issues and other troubleshooting issuesRectify SQL Server Performance issues and queriesGood knowledge of Business Units in CRM and architecture of CRMInstallation of MS CRM 2016. Upgrade CRM 2011 to CRM 2016Sound Skills at functional level including all out of box featuresGood knowledge of Reports (SSRS), System workflows, Custom Workflows, plug-ins and so on..Integration with MS Oulook, Sharepoint, Navision (through plugins, workflow, JavaScript and Nav CRM Connector) and DialerIntegration with Azure logic Apps, Azure functions.Involved in Onsite Business Meetings and DemosInvolved in Blue Print and FRDMicrosoft Dynamics CRM 2016/2013 functional knowledgeMicrosoft Dynamics CRM 2013 Reports (fetch XML and SSRS Reports)Microsoft Dynamics CRM 2016/2015/2013/2011/4.0 Plugins and WorkflowsMicrosoft Dynamics CRM 2016/2015/2013/4.0 JavaScript
Show MorePortfolio Projects
Description
This is the Dynamics CRM Portal Project. I have configured the portal and start working on it with the clients requirement. This is related to submitt the claims in portal and Demurrage Analyst can review and update the claims. This process invovles some validation in Portal and email configuration. I have user model driven app in CRM.
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This is the Dynamics CRM Project. I have configured the portal and start working on it with the clients requirements. This is related to submit the claims in the portal and Demurrage Analyst can review and update the claims. This process involves in some validation in the portal and email configuration. I have created Model Driven App in CRM related to it.
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This is shipping commodity project for US. They need some application be developed inside CRM for various ships. Once data has been created in ships then it should be populated in centralize location i.e onshore (Online Dynamics CRM). The applications like Noon Report, Onboarding and MOC are developed for it.
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This is Retiree health Project. This Project deals in Medicare products & Non – Medicare Products. It keeps all the information of the Accounts, their customers, retirees of their clients, enrollments, enrollment Status etc. It deals in B2B and B2C Process. Agents scheduled the appointments with the customers for the products.
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This is Retiree health Project. This Project deals in Medicare products & Non – Medicare Products. It keeps all the information of the Accounts, their customers, retirees of their clients, enrollments, enrollment Status etc. It deals in B2B and B2C Process. Agents scheduled the appointments with the customers for the products. This application supports below areas:Account ManagementSales ManagementCustomer ManagementEnrollments Management.Appointment Management.Dot com & ETL Integration.Activities, Task ManagementAgents Eligibility Management
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It’s a huge project for finance and there are certain functional clauses that executed in CRM, Navision and SharePoint. It’s a loan based project for the banks and company. I have worked on integration with SharePoint, Navision through plugins, workflow, Actions and Nav connector. This project deals in
- Customer Service
- Sales Process
- Integration with Navision and SharePoint.
- Various Loan process like Hardship, Deceased, Asset Variation etc.
- Migration CRM 2013 to CRM 2016
Description
Its a huge project for finance and there are certain functional clauses that executed in CRM, Navision and SharePoint. Its a loan based project for the banks and company. I have worked on integration with SharePoint, Navision through plugins, workflow, Actions and Nav connector. This project deals in Customer Service Sales Process Integration with Navision and SharePoint. Various Loan process like Hardship, Deceased, Asset Variation etc. Migration CRM 2013 to CRM 2016
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This is a call center project for Yamaha Service Center feedback. Customer calls the customer care number, Dialer opens CRM page of that retail customer or Lead based on the Phone Number. Customer Care Executive checks the retail customer details as like Service details, dealer details. If customer has any problem or complains with respect to Dealer or Parts or services, this was handled by Executive in CRM. It has integration with Pymidol. Pymidol is used by dealers for the retails customer.
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This is a Dealer Relationship Management Project for Australian Client where Client wants to take the functionality with Company, Department and its designation data. User wants the data to be displayed by Company, Department and Designation based on user mapping with Company, Department and Designation There are various functionality involved with Visiting dealers to make the visit reports, rating report and drop in reports.
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Its a huge project for finance and there are certain functional clauses that executed in CRM, Navision and SharePoint. Its a loan based project for the banks and companies, worked on integration with SharePoint, Navision through plug-ins, workflows, Actions and Nav connector. This project deals in Customer Service Sales Process Integration with Navision and SharePoint Various Loan process like : Hardship, Deceased, Asset Variation etc Migration CRM 2013 to CRM 2016
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Progressive is using MS CRM for Sales and Service Module. Service Module is also integrated with Ramco. There is integration of Outlook with MS CRM. Outlook Inbox emails creates activities in CRM. Sales Executive worked on them and then it automatically updates the opportunity. In Service Module, Service Executive creates cases with respect to opportunities and then incident has been created that pushed the data into Ramco. It sends SMS message when user clicks on Send SMS Button.
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The National Animal Disease Reporting System (NADRS) links each block, district and state headquarters through computer with a central disease reporting and monitoring centre. A new system is being worked out for linking block, district and state for animal diseases with a nodal central agency for better monitoring and control of trans-boundary diseases. The Project envisages networking of institutions and professional aiming to improve animal health; quality and safety of animal products throughout the country, through veterinary services, veterinary laboratories, government agencies, research institute, Farmers associates, NGOs etc.
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Elite is a light weight ERP product which is built on Microsoft Dynamics CRM. It automates all the process of CRM. Sales, marketing & service modules are automated so they can fit in any environment. Workflows are written for creating tasks which tells what all steps to be taken. Different modules have been made like lead management, quote management, order management, account management & inventory management.
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