VIVEK G.

VIVEK G.

Senior Assoicate L2

Faridabad , India

Experience: 9 Years

VIVEK

Faridabad , India

Senior Assoicate L2

28800 USD / Year

  • Immediate: Available

9 Years

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About Me

Understanding the business process, Clients Requirements and implementing/Mapping it into CRM systemOnsite Experience and Client Communication in Australia and London.Issue Resolver to solve database level issues, Blocking issues, Asynchronous issues...

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Portfolio Projects

Description

This is the Dynamics CRM Portal Project. I have configured the portal and start working on it with the clients requirement. This is related to submitt the claims in portal and Demurrage Analyst can review and update the claims. This process invovles some validation in Portal and email configuration. I have user model driven app in CRM.

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Description

This is the Dynamics CRM Project. I have configured the portal and start working on it with the clients requirements. This is related to submit the claims in the portal and Demurrage Analyst can review and update the claims. This process involves in some validation in the portal and email configuration. I have created Model Driven App in CRM related to it.

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Description

This is Phase 2 Project of Digital Hub. They want to upgrade in UCI with new features by updating the modules into apps. I was involved to create apps in UCI, Business Process Flow, Business Rule, JavaScript.

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Description

This is Anglo Gulf Trading Bank (AGTB) Project. Client wants to implement a bank with different software Integrations as like Azure, TAS, and Dynamics CRM etc. This is related to Payments and Finance modules.

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Description

This is shipping commodity project for US. They need some application be developed inside CRM for various ships. Once data has been created in ships then it should be populated in centralize location i.e onshore (Online Dynamics CRM). The applications like Noon Report, Onboarding and MOC are developed for it.

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Description

This is Retiree health Project. This Project deals in Medicare products & Non – Medicare Products. It keeps all the information of the Accounts, their customers, retirees of their clients, enrollments, enrollment Status etc. It deals in B2B and B2C Process. Agents scheduled the appointments with the customers for the products.

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Description

This is Retiree health Project. This Project deals in Medicare products & Non – Medicare Products. It keeps all the information of the Accounts, their customers, retirees of their clients, enrollments, enrollment Status etc. It deals in B2B and B2C Process. Agents scheduled the appointments with the customers for the products. This application supports below areas:Account ManagementSales ManagementCustomer ManagementEnrollments Management.Appointment Management.Dot com & ETL Integration.Activities, Task ManagementAgents Eligibility Management

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Description

It’s a huge project for finance and there are certain functional clauses that executed in CRM, Navision and SharePoint. It’s a loan based project for the banks and company. I have worked on integration with SharePoint, Navision through plugins, workflow, Actions and Nav connector. This project deals in

  • Customer Service
  • Sales Process
  • Integration with Navision and SharePoint.
  • Various Loan process like Hardship, Deceased, Asset Variation etc.
  • Migration CRM 2013 to CRM 2016

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Description

Its a huge project for finance and there are certain functional clauses that executed in CRM, Navision and SharePoint. Its a loan based project for the banks and company. I have worked on integration with SharePoint, Navision through plugins, workflow, Actions and Nav connector. This project deals in Customer Service Sales Process Integration with Navision and SharePoint. Various Loan process like Hardship, Deceased, Asset Variation etc. Migration CRM 2013 to CRM 2016

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Description

This is an existing project for Yamaha call center & feedback. It involves up gradation/migration of Dynamics CRM from 2011 to 2015 with some new features / functionalities.

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Description

This is a call center project for Yamaha Service Center feedback. Customer calls the customer care number, Dialer opens CRM page of that retail customer or Lead based on the Phone Number. Customer Care Executive checks the retail customer details as like Service details, dealer details. If customer has any problem or complains with respect to Dealer or Parts or services, this was handled by Executive in CRM. It has integration with Pymidol. Pymidol is used by dealers for the retails customer.

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Description

This is a Dealer Relationship Management Project for Australian Client where Client wants to take the functionality with Company, Department and its designation data. User wants the data to be displayed by Company, Department and Designation based on user mapping with Company, Department and Designation There are various functionality involved with Visiting dealers to make the visit reports, rating report and drop in reports.

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Description

Its a huge project for finance and there are certain functional clauses that executed in CRM, Navision and SharePoint. Its a loan based project for the banks and companies, worked on integration with SharePoint, Navision through plug-ins, workflows, Actions and Nav connector. This project deals in Customer Service Sales Process Integration with Navision and SharePoint Various Loan process like : Hardship, Deceased, Asset Variation etc Migration CRM 2013 to CRM 2016

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Description

This is US based Project. Client has requirement to create the Learner, Trainer Application and submitting it from SharePoint. And same data pushed synchronously in Dynamics CRM 2013.

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Description

Progressive is using MS CRM for Sales and Service Module. Service Module is also integrated with Ramco. There is integration of Outlook with MS CRM. Outlook Inbox emails creates activities in CRM. Sales Executive worked on them and then it automatically updates the opportunity. In Service Module, Service Executive creates cases with respect to opportunities and then incident has been created that pushed the data into Ramco. It sends SMS message when user clicks on Send SMS Button.

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Description

The National Animal Disease Reporting System (NADRS) links each block, district and state headquarters through computer with a central disease reporting and monitoring centre. A new system is being worked out for linking block, district and state for animal diseases with a nodal central agency for better monitoring and control of trans-boundary diseases. The Project envisages networking of institutions and professional aiming to improve animal health; quality and safety of animal products throughout the country, through veterinary services, veterinary laboratories, government agencies, research institute, Farmers associates, NGOs etc.

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Description

Elite is a light weight ERP product which is built on Microsoft Dynamics CRM. It automates all the process of CRM. Sales, marketing & service modules are automated so they can fit in any environment. Workflows are written for creating tasks which tells what all steps to be taken. Different modules have been made like lead management, quote management, order management, account management & inventory management.

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