Analysing Online/Print News articles, Social Media and Audio Visual News shows and Communications for Aviation(Airbus, Lockheed Martin, Aerospace) across various markets for Clients as well as its Competitors

I made a website on our college blog where every college student can posts their blog

Call Auditing of the recorded calls based on pre-determined parameters  Provided one to one feedback to agents on weekly basis  Delivered weekly dashboards for management  Identified the training needs of an agent or a QA  Facilitated training to new batches and Knowledge Transfer regarding quality parameters  Call Trigging; identified calls failing to meet pre-defined standards and their problem(s)

Worked at Skymap Technologies company for location based advertising project. The company was using geofencing technology to make blueprints.