About Me
Well qualified Quality Analyst with more than 3 yrs of experience having knowledge of Google maps, geofencing technology, excel, ms office, document preparation, database work, data analysis and research work
... Show MoreSkills
Software Testing
Programming Language
Database
Others
Web Development
Portfolio Projects
Company
Analysing Online/Print News articles
Description
Analysing Online/Print News articles, Social Media and Audio Visual News shows and Communications for Aviation(Airbus, Lockheed Martin, Aerospace) across various markets for Clients as well as its Competitors
Show More Show LessSkills
MS OfficeTools
Excel sheetsCompany
Call Auditing of the recorded calls based on pre-determined parameters
Description
Call Auditing of the recorded calls based on pre-determined parameters Provided one to one feedback to agents on weekly basis Delivered weekly dashboards for management Identified the training needs of an agent or a QA Facilitated training to new batches and Knowledge Transfer regarding quality parameters Call Trigging; identified calls failing to meet pre-defined standards and their problem(s)
Show More Show LessTools
Excel sheetsCompany
Website on college blog
Description
I made a website on our college blog where every college student can posts their blog
Show More Show LessSkills
PHP JavaScript MySQLTools
Apache Notepad++ (Win/Mac)