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About Me
Seasoned and certified IT professional with over 19 years of insightful experience, successfully managing and delivering IT services to clients across diverse domains (Banking and Finance, Retail, Supply Chain). Proven excellence in leading developme...
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Portfolio Projects
Description
- Intentico.ai, Bangalore: Worked as a Program Management Consultant to help Intentico manage and deliver the product to meet the customer requirements. Responsible to manage customer communications, change management and delivery. Introduced an agile-based delivery methodology for product enhancements following the Scrum model. Products include Artificial Intelligence-driven bot builder platform using RPA (Robotic Process Automation), a live chat platform with intelligent agent console which can perform transactions, the application is built using python and is used in various industries like Banking & Insurance, E-commerce, Health Sectors, Travel and Hospitality etc.
Description
- Responsible for the development of technology solutions and mapping the client’s business requirements to systems/ technical requirements to ensure they are in line with the enterprise architectural plan.
- Understood customer needs, translated them into requirements and deliver solutions as per client requirements.
- Managed all aspects of service delivery including developing proposal responses, reviewing business opportunities on delivery and execution standpoint, managed project/program P&L responsibility and ensured delivery excellence.
- Part of Vendor assessment team and negotiation including process definition and operation models and SLA reviews.
- Developed comprehensive project plans to merge customer requirements with company goals, coordinated with project personnel during all project phases, from initial development through implementation.
- Assessed program plan, project architecture design as well as the solution design documents; identified project risks at an early stage and developed mitigation plans to eliminate program risk factor.
- Monitored project progress continuously and prepared detailed scheduled reports on measurable items, such as milestones and deliverables.
- Conducted status reviews with internal and external stakeholders on planned frequency.
Description
Worked as Senior Delivery Manager &Offshore Head for setting up offshore delivery teams for MS & Java technology and business intelligence. Implemented an agile-based delivery model to deliver products developed from the India center. Performed for Health Sector PoC on Big Data using Hadoop on Ubuntu and Hive.
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