Dr swapnil D.

Dr swapnil D.

Digital Customer Experience Innovation Thought Leader I Human-Centered Design Thinking Strategist

Mumbai , India

Experience: 22 Years

Dr swapnil

Mumbai , India

Digital Customer Experience Innovation Thought Leader I Human-Centered Design Thinking Strategist

38400 USD / Year

  • Immediate: Available

22 Years

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About Me

Digital Customer Experience Design & innovation Business Leader, Design Management Strategist recognized for innovating, incubating, and driving strategic initiatives in the context of Enterprise-Consumer Digital Transformation, with over 20+ year...

Extensive applied experience defining tactical approach towards strategizing consumer (digital) platform/channel experience strategy, business modeling, road-map and productive problem solving approach with a clear focus on meeting underlying business performance objectives while enhancing intended customers experience matrices.

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Portfolio Projects

Digital Experience Transformation & Innovation

Digital Transformation of customer facing legacy touch point to modernized

Company

Digital Experience Transformation & Innovation

Role

Project Manager (Team Lead)

Description

Digital Transformation of customer-facing legacy touchpoint to modernized touch points with digital enablement of customer self service

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Digital Transformation of Legacy Banking Teller System

Digital transformation and innovation of bank teller system

Company

Digital Transformation of Legacy Banking Teller System

Role

Product Manager

Contribute

Digital transformation and innovation of bank teller system, banking experience enhancement for business and target user. Technology modernization

Description

Digital transformation and innovation of bank teller system, banking experience enhancement for business and target user. Technology modernization

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digital transformation of wealth management system - robo advisory

Digital Transformation and Product Design Wealth Management System

Company

digital transformation of wealth management system - robo advisory

Role

CTO

Description

Digital Transformation and Product Design Wealth Management System

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Automated Tracking System Design & Development, Complete HR Service Ecosystem Development & Innovation

Automated Tracking System Design & Development, Complete HR Service Ecosystem De

Company

Automated Tracking System Design & Development, Complete HR Service Ecosystem Development & Innovation

Role

CTO

Description

Automated Tracking System Design & Development, Complete HR Service Ecosystem Development & Innovation

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