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About Me
Data scientist with 11 years of experience in managing software projects and data science projects for MNC clients. Well versed with predictive modelling, data processing, and data mining algorithms to solve challenging business problems.
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Portfolio Projects
Description
HDFC life is a long term life insurance provider, offering individual and group insurance. HDFC Life's products include Protection, Pension, Savings, Investment, Health along with Children and Women plans. It contains modules like Wonders, Customer portal, Consultant Corner portal
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Client of Rubixe is an operation in IT-enabled
business segment. On an average receives 22-25k IT incidents/tickets,
which were handled to best practice ITIL framework with incident
management, problem management, change management and
configuration management processes.
Client is looking for ways to improve the incident management process
Contribute
My role was end to end. I was involved right from the requirement phase where i was a part of requirement gathering and creating use cases. My main role was then development or coding phase
Description
The objective of Standard Quality Framework Application is to build a standard enterprise framework which can be used across all Accenture Operations Capabilities. The framework supports all the standard quality pillars and provides end to end solution for Transactional Quality Monitoring and accessibility over the Web, from any of the location.
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KPN is a leading provider of telecommunications and IT services in the Netherlands. They have a variety of brands to serve the diverse target groups and markets, at home and abroad: consumers, businesses and large corporate customers.
KPNView application is used to capture the complete lifecycle process of the order management. It contains modules like Configuration, Order management, Employee management, Coaching trackers, etc and its related reports are manipulated by the system itself. All the agents perform activities based on time and its reported in various formats.
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