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About Me
A dedicated, results-focused IT Leader with over 11 years of experience strengthening Business Intelligence (BI), managing multiple BI projects, resource planning, technology roadmaps, standardization, development best practices, new operating models...rce planning, technology roadmaps, standardization, development best practices, new operating models, systems upgrades, partner and vendor relationship, capacity planning and building technology competency across the organization. An effective team collaborator who translates the needs of business stakeholders into value-added solutions. An out-of-the-box troubleshooter, with strong skills in project planning, status reporting, risk/issue resolution, and decision-making.
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Portfolio Projects
Description
- Lead the delivery of software solutions that supports organization strategy and vision, ensuring alignment between the technical solutions and the business needs
- Build a culture that inspires technical testing and empowers teams to make sound technical and architectural decisions
- Coordinate the defining milestones for releases of new software code to ensure compliance with Change Management standards
- Manage risks and lead the resolution of issues that affect release scope, schedule, and quality
- Work with Developers to ensure accurate coding, set up environments, and to ensure successful application implementations
- Collaborate with multiple teams (onshore and offshore) to document and communicate all changes for technology releases
- Release planning and execution; to include coordination and communication during and after deployment
- Improve build and release procedures, manage dependencies, and communicates to appropriate stakeholders
- Provide project management and technical leadership for software product development
- Prepare plans inclusive of research, development, design, evaluation, testing along with delivery to product management
- Establish software development standards, processes and best practices for delivery of scalable and high quality software
- Involve in strategic plans to accomplish technical as well as business with leadership chain, team and with customers
- Create Appian dashboard to automate daily process check list to speed up and improve, as well as to to track the inbound and outbound files, server’s activities, and code efficiency
- Other accountabilities: production issue resolution, incident ticket generation, gathering release instructions and steps, implementing release tickets, supporting the application release and data scrub, production release, onshore/offshore direct reports, hiring, onboarding, Tableau & SSRS reporting, and SSIS packages
Description
- Supported and managed business unit-focused initiatives designed to help business partners drive value from information
- Served a key role in Charter’s success by ensuring business needs and goals are realized through analysis and reporting activities of the Business Intelligence Group
- Supported Business Intelligence executives to empower Charter business leaders by leveraging concise, high-quality information to identify and address business opportunities and threats
- Provided consultation on the interpretation of data to various business partners throughout the organization, utilizing of both business process and advanced technical capabilities of industry standard tools used to provide analytical understanding insights
- Generated complex ad hoc reports along with creation and presentation of high quality dashboards that provide operational visibility to the business unit
- Facilitated communication between business unit and partners from initial requirements to final implementation
- Managed partnership with business partners and customers in delivering business solutions which improves business process
Description
- Provided consulting and solutions support in the financial services consumer finance/retail banking marketing analytics space, ultimately contributing to revenue growth
- Delivered expert inputs and support in the sales cycle and led initial proof of concept/pilot projects and facilitated entry into new and existing clients
- Built and executed the short, medium and long term strategy of building new capabilities in marketing analytics by partnering and building new technology enabled analytical products and solutions for the Banking Industry
- Performed basic logical data modeling, database design, programming and coding, documentation of policy and procedures, simple database installations and migrations
- Helped drive revenue growth in the retail finance and banking marketing analytics for Wells Fargo
- Established successful relationships with marketing, modeling, product, legal, risk, campaign execution and database team to develop and provide targeting strategy and analytic solution
- Used ETL tool to bring the data from Source to SQL and developed reports using SQL, SSRS, SAS, or Business Objects and Tableau, DB2, TOAD, SAP
Description
- Created reporting to uncover and analyze data that will provide information to the planning teams within Sales Operations and Executive Sales Leadership teams
- Developed a standard, structured and best practice approach to the selection of new technology including client security
- Expanded or modified systems and processes to serve new purposes or to improve the workflow
- Designed solutions for the business by using BI, MS SQL and Oracle in a data warehouse environment
- Provided lead Business Analyst support to develop detailed requirements to aid in the implementation of advanced visualization tools such as Tableau 8.x/9.x
- Designed and architecture new and existing database tables in the data warehouse as a result of Consumer reporting requests using Kimball's data warehousing methodologies
- Used the Database Maintenance Wizard to make some necessary changes and keeping the performance of the server at acceptable levels
- Upgraded and enhanced SSAS cubes and developed reports based on SSAS cubes
- Performed database administration activities including installation, configuration, backup and maintenance of the databases in multiple environments
- Technology Used: Teradata, Oracle, Excel files, Flat files, SQL, Tab Admin, Tab CMD Commands, SSRS, Tableau Tools, SQL Profiler, Execution Plan, Performance Monitor and DBCC Commands, SQL Server Agent
- Processes: logical and physical data modelling; developing ETL packages; performance tuning reports; resolving issues within Tableau Server and Reports; installation, configuration and administration of tableau server; preparing dashboards and worksheets; creating tableau scorecards
- Lead the Monitoring Process for all the application under my manager.
- Lead the Release Management for all the applications.
- Creating solutions and standards on Monitoring and Release for all the applications.