Accelya is a leading global technology and service provider to the air transport industry. Its market-leading Passenger Cargo, and Industry platforms support airline retailing from offer to settlement. As a Senior Program Manager, I manage a portfolio of 4 airline customers Responsibilities include Stakeholder management, Client expectation management, Program management, Portfolio management Deliver SkyChain enhancements, bug fixes, product implementations, customer change requests as per agreed timelines using Agile methodology Manage and deliver internal projects in collaboration with Product Development, BA and Solution Architect teams as per product roadmap

• Capital Group is an American financial services company. It ranks among the world’s oldest and largest investment management organizations, with $1.87 trillion in assets under management. Founded in Los Angeles, California in 1931, it is privately held and has offices around the globe in the Americas, Asia, Australia and Europe.

  Capital offers a range of products, including more than 40 mutual funds through its subsidiary, American Funds, as well as separately managed accounts, private equity, investment services for high net worth investors in the U.S., and a range of other offerings for institutional clients and individual investors globally.

• I played the role of offshore Program Manager. I managed 5 projects (Smart Automation, Oculus, IS (Integration Services) Support, IS Dev, ADT (Application Deployment Team) team consisting of 80+ resources. Technology stack consisted of niche technologies such as C#, ASP.Net,BluePrism, Appian, Robot Framework, Mulesoft, Rabbit MQand Globalscape EFT

Loblaw Companies Limited is Canada’s food and pharmacy leader, the nation’s largest retailer, and the majority unit holder of Choice Properties Real Estate Investment Trust. Loblaw provides Canadians with grocery, pharmacy, health and beauty, apparel, general merchandise, banking, and wireless mobile products and services with more than 2,300 corporate, franchised and Associate-owned locations

Role: Offshore Delivery Manager

• I manage the Enterprise Integration (EI) team consisting of 80+ resources. Technology stack consists of niche middleware technologies such as IIB (IBM Integration Bus), MIM (Metastorm Integration Manager), Protegrity, and CA API Gateway as well as ETL tools like Informatica and SAP BODs

• I own a portfolio of 130+ large and small projects that are underway

• Responsibilities include Client expectation management, Program management and driving strategic initiatives

Dixons Carphone Group (DCG) is Europes leading specialist electrical, telecommunication retailer and services company, employing 40000 people in 11 countries. DCG is formed through merger of Dixon Electrical and Carphone Telecommunications creating a complex IT landscape. I was responsible for driving automation and innovation activities across the CPW engagement consisting of 150+ resources Identifying ideas for automation, driving automation using Robotic Process Automation (RPA) tools such as Accenture Robotic Platform (ARP) and BluePrism 10+ ideas identified. Achieved savings of 37K annually using RPA Additional responsibility of driving automation agenda across 8 UKI accounts Achieved FTE and cost savings through automation, innovation and asset reuse

Duke Energy Corporation is one of the largest electric power holding companies in the United States headquartered in Charlotte, North Carolina. Accenture has won several System Integration projects in areas such as Finance, HR, Smart Grid and Supply Chain. As a offshore tower lead and program manager I successfully delievered multi year system integration and tranformation projects namely EAM Consolidation, FPO, Smart Grid, eMax Upgrade, SCWM Implementation

In parallel I also managed Application outsourcing projects which involved supporting 80+ applications spread across Supply Chain, Corporate, Finance and HR towers involving wide range of technologies like .Net, Java, Informatica, Business Objects, Maximo, SSRS and PeopleSoft

Dixons Carphone Group (DCG) is Europe's leading specialist electrical, telecommunication retailer and services company, employing 40000 people in 11 countries. DCG is formed through merger of Dixon electrical and Carphone telecommunications retailer creating a complex IT landscape. Focused on helping customers navigate the connected world, DCG offers a comprehensive range of electrical and mobile products, connectivity and expert after-sales services from the Geek Squad and Knowhow.

Role: Engagement Automation Lead

• I am responsible for driving automation and innovation activities across the CPW engagement consisting of 600 resources.
• Identifying ideas for automation, driving automation using Robotic Process Automation (RPA) tools such as Accenture Robotic Platform (ARP) and BluePrism. 50+ ideas identified. Achieved savings of 37K annually using RPA
• Driving Six Sigma activities across the engagement consisting of 4 DUs. 100+ ideas identified leading to effort saving of $414K
• Additional responsibility of driving automation agenda across 8 UKI accounts
• Driving innovation and automation within the engagement. Achieved savings of 52 FTE through automation, innovation and asset reuse.