Vandana N.

Vandana N.

DEV OPS Engineer

Pune , India

Experience: 9 Years

Vandana

Pune , India

DEV OPS Engineer

37020 USD / Year

  • Immediate: Available

9 Years

Now you can Instantly Chat with Vandana!

About Me

  • Extensive experience in L2/L3 application support.
  • Holding 10+ years of IT experience.
  • Worked on Where Scape RED/UNIX/PL/SQL/Datastage / technologies.
  • Worked on projects in telcom, banking and life science doma...
  • Worked on projects in telcom, banking and life science domain.
  • Hands on experience in loading data across databases using   Wherescape RED ETL tool, and Oracle database.
  • Data analysis, Data Investigation, Client Interaction,  exposure of working with multi-shored and multi-cultural teams.
  • Ability to work in-groups as well as independently with and strong initiative to learn new technologies and tools quickly.
  • Strong analytical skills. Experience with technical documentation (eg. Technical design documents, release documentation, Instruction documents, project documents.
  • Efficient team player with excellent communication skills and good interaction with users. Responsible for organizing and conducting trainings for customers, Junior team members.

 

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Portfolio Projects

AQR, USA

https://www.aqr.com

Application Support engineer.

Company

AQR, USA

Contribute

• Handling production issues with stringent SLA and best practices. • Monitor, analyze and resolve incidents, user queries and problems, working closely with Vendor, development and infrastructure te

Description

AQR is a global investment management firm dedicated to delivering results for their clients.

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Wherescape India

https://www.wherescape.com

Company

Wherescape India

Role

Backend Developer

Description

Project 1: Suncoke energy,USA (billing)                                                                              Mar’14 to Oct’15     J

Client: Suncoke

Role: Support project Lead

Description: SunCoke Energy is one of the largest independent producer of high-quality metallurgical coke in the Americas and has over 45 years of metallurgical coke production experience. They are internationally recognized as a leading provider of heat recovery coke making technology that meets or exceeds applicable environmental standards and that produces some of the highest coke quality in the market. The SunCoke EDW primarily supports the financial team required for analysis.

Team Size: 4

Responsibilities:

· Leading the team of 4 members for implementation & maintenance project

· Handling production issues, batch cycle support with stringent SLA on Wherescape RED scheduler, Small change requests – development, migration testing, and documentation.

· Mentored junior members of the team by solving queries and clarifying the requirement to them

 

Environment: Datawahousing ,Wherescape RED ,Oracle ,Unix.

Project 2: Conway                                                                                                           Nov’13 to Feb’14

Client:  Con-way(Logistics)

Role: Technical Consultant/SME

Description: Menlo Worldwide Logistics is a leading global provider of a wide range of logistics.This project is to rebuild and re-platform their current data warehouse to a more modern, Oracle data warehouse platform that will substantially reduce the overhead of maintaining the current environment based on an IBM iSeries and DB2 solution platform. 

Team Size: 4

Responsibilities:

· Leading the team of 3 members for implementation project.

· Handling design/data issues.

· Designed the client requirements .

· Defined the activity flow of the required functionality

· Maintained quality of the development with minimum defects

· Handling production issues, batch cycle support with stringent SLA on Wherescape RED scheduler, Small change requests – development, migration testing, and documentation.

Environment: Datawahousing ,Oracle  ,Wherescape RED,Unix.

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Market Research(Life-science)

Company

Market Research(Life-science)

Role

Analysts (Non programmer role)

Description

Project 1: Market Research(Life-science)                                                                                                     

Client: Market Research(Life-science), Pune

Role: SME (Subject Matter Expert)

Description:  Market research is a Life science project. This application gathers all the information related to drugs, their new releases depending on changes in their form or strength, doctors, their visits, specialty, different channels, expenses occurred on promotion and drugs data on weekly and monthly basis. This data is loaded into output systems in the required format and reports are sent to executives.

Team Size: 6

Responsibilities:

· Loading data files into oracle database using Unix scripts within strict SLA’s

  • Extensive Data analysis, Maintain backups
  • Data maintenance activities depending on client’s requirement in Oracle. Report building using Qlickview tool, Monitoring jobs on Qlickview tool.

· Mentored junior members of the team by solving queries and clarifying the requirement to them

Environment: Unix ,Qlickview,Oracle,SAP BI.

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VCustomers Services India Pvt. Ltd

Company

VCustomers Services India Pvt. Ltd

Role

Analysts (Non programmer role)

Description

Project 1:  Linksys (networking)Telcom                                                                               Jan'04 to July '06         

Client:  Linksys,USA

Role: Technical Executive

Description: Linksys by Cisco, commonly known as Linksys, is a major provider of home and small office network products. Linksys manufactures broadband and wireless routers, consumer and small business grade Ethernet switching.

Team Size: 50

Responsibilities:

                                    Supporting customers via phone for network related queries.
Installation and maintenance of Linksys supported products on windows operating system. Maintaining process driver SLA’s like no of calls per day, Average Handling time, open tickets duration, Customer satisfaction ratio.

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Tools

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Verifications

  • Profile Verified

  • Phone Verified

Preferred Language

  • English - Conversational

Available Timezones

  • Eastern Daylight [UTC -4]

  • Eastern European [UTC +2]

  • Australian EDT [UTC +11]

  • Central Daylight [UTC -5]

  • Mountain Daylight [UTC -6]

  • Pacific Daylight [UTC -7]

  • Greenwich Mean [UTC ±0]

  • Further EET [UTC +3]

  • Eastern EST [UTC +3]

  • Australian CDT [UTC +10:30]

  • Dubai [UTC +4]

  • New Delhi [UTC +5]

  • China (West) [UTC +6]

  • Singapore [UTC +7]

  • Hong Kong (East China) [UTC +8]