Manoj P.

Manoj P.

IOT Engineer/AWS/Jenkins/Docker/Linux

New Delhi , India

Experience: 5 Years

Manoj

New Delhi , India

IOT Engineer/AWS/Jenkins/Docker/Linux

0 USD / Year

  • Notice Period: 60 Days

5 Years

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About Me

Experienced IOT Engineer with a demonstrated history of working in the information technology and services industry. Skilled in ThingWorx (An IOT Product) ,Azure IOT and other IOT technologies by supporting and implementing ThingWorx , ThingWorx...

Platforms                                           Linux/Centos/Window Server 2008 R2/2012

Cloud Platform                                 AWS

Programing Languages                   SQL, Core Java, OOPS

Database                                            MS SQL Server, Oracle, Postgres

Ticketing Applications                   Salesforce, Siebel, CCOD, Oracle CRM

Application protocols                     HTTP, HTTPS, FTP, SMTP, SNMP, SSL

Web Technology                              HTML

Application Software                      MSSQL 2008, 2012, 2005, SQL Developer

Others:                                               MS Office, ESXI, VMWare Workstation, Apache Tomcat, Log Monitoring, DNS Server, TCP/IP, SSL, Putty, WinSCP, HTTPS, Encryption, Web Services REST API, Log Management, Vulnerability Management, Cryptography, Load Balancing, Oracle TDE, and MSSQL EKM

 

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Portfolio Projects

IOT

Company

IOT

Description

Key Result Areas: • Currently, working as Product Specialist in Internet of Things by supporting and implementing ThingWorx, ThingWorx Manufacturing Apps, Connected Field Service and Servigistics Field Service Management. • My experience deals in analyzing the domain problem & demands and developing the web and desktop applications and providing maintenance and support to them. • Experience in with Thingworx (IOT ) developing and implementing IoT applications using gateways as Raspberry pi-2. • Experience in requirement gathering and developing IoT applications and integrating 3rd Party API, EDGE devices and Hardware using ThingWorx • Experience installing, configuring and administering Web-based applications, Relational Databases, and Open-Source Projects (such as Apache Web-Server, Apache Tomcat). • Working knowledge of ANSI SQL, web services, and use of a REST API. • An understanding of network communications, switches, routers, server, video, and mobile equipment. • An understanding of machine communications in a manufacturing environment. • Knowledge of storage networking/cloud computing • Able to produce audience-appropriate technical communications with management, support personnel, and the customer. • Working in coordination with different entities of the project as a part of Global Support Team and updating the client on weekly basis with various reports • Providing high-end technical support on systems, managing incidents and ensuring high end-user satisfaction levels on SafeNet Technical Level-2 and Level-3 product issues • Reproducing issues in local environment as required, maintaining local labs and Escalating reproduced issues for workaround/hotfix • Reviewing the new customer link feasibility and necessary configuration • Assisting in the execution of technical meetings with customer for requirement gathering; troubleshooting all kinds of problems; providing access to sites during periodic maintenance & faults / alarms & rendering technical support • Raising the tool tickets for any tool related issue and coordinating with Development Team for timely resolution • Knowledge and understanding of networking technologies. (VPN, Load Balancers, Firewalls, Routers, etc.) • Understanding of internet technologies. (Web servers, encryption, XML, HTTP, Web Services, etc.) • Extending high-end technical support at sites and ensuring high customer satisfaction levels through promptly addressing client's problems • Supporting the clients in enhancing the Database Security by generating new ideas for achieving client satisfaction • Processing customer's request in online tools as per the technical parameters • Rendering code updates for fixing reported defects and providing detailed information with Tier 1 clients • Maintaining the records for major problems faced by the customers w.r.t. products in large numbers & reporting the same to the concerned department Highlights: • Provided high quality services to outbound customers for the project - Thingworx (IOT Platform), FSM, Manufacturing Apps in PTC • Provided high quality services to outbound customers for the project - Data Encryption and Control in Gemalto • Measured employee satisfaction using methods such as customer information and resolution and recommended regular follow ups and made scheduled call backs to customers for enhancing efficiency levels • Transitioned and stabilized Datasecure/Keysecure Project • Executed the Datasecure/Keysecure project to increase productivity of agents and contact rate for the Keysecure Team

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Skills

Linux

Tools

AWS

Manufacturing Apps

Company

Manufacturing Apps

Description

·        Provided high quality services to outbound customers for the project – Thingworx (IOT Platform), FSM, Manufacturing Apps in PTC

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Tools

Git

Data Encryption and Control

Company

Data Encryption and Control

Description

·        Provided high quality services to outbound customers for the project - Data Encryption and Control in Gemalto

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Tools

Github
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Verifications

  • Profile Verified

  • Phone Verified

Preferred Language

  • English - Fluent

Available Timezones

  • Eastern Daylight [UTC -4]

  • Pacific Daylight [UTC -7]

  • Eastern European [UTC +2]

  • Eastern EST [UTC +3]

  • Australian EDT [UTC +11]

  • Australian CDT [UTC +10:30]

  • Dubai [UTC +4]

  • New Delhi [UTC +5]

  • China (West) [UTC +6]

  • Singapore [UTC +7]

  • Hong Kong (East China) [UTC +8]