About Me
Software Industry profile based in Pune having 9 Years of Exp in IT & 3 year of experience SFDC. Strong area in Salesforce CRM handle Sales & Service cloud mostly. Also 5X certified include Community cloud . Frequently work on Community cloud wi...
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Portfolio Projects
Description
Project mostly handle Sales and Service cloud. They have estore in Shopify where end user place an order. UsingREST based API integratewithsalesforce instance. Based on information we set SLA and provde service to the end customer with standard salesforce functionality.
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Leading the team of 4 (include me). Client communication via meeting, email. Manage the team and mostly importantly provide deliverable to client on time with zero defects.
Description
Completely into service cloud using sites.com now we move to community. Case created with different platform and plug with salesforce. based the assignment rule assign an case to particular queue. Report & dashboard generation, Custom requiremnt based on requirement using APEX, lightning component. etc.Workflow, process builder based on requirment. Almost handle 4lakh use portal user and 500internal user in salesforce environment.
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Integration third party system with Salesforce instance