· As a Senior Cloud Project Manager, managing cloud migration of applications and services from on-prem Data Center (DC) to Azure and AWS cloud with business-critical cloud migration schedule and cut-over

· Managing stakeholders: Transition Manager, Service Manager, Cloud Foundation, Cloud Architect, Business Partners, Delivery Head/Delivery Director, AMS and FAM/TAM Manager

· Conduct kick-off meeting with stakeholders and get their buy-in for migration approach & methodology, migration plan, and milestones, migration windows for cut-over

· Accountable for review & approval of cloud migration design, run book, Transition Handbook, cut-over

· Conduct weekly status review (WSR) with stakeholders and resolve dependencies, issues and risks

· Responsible for identifying risks, prepare contingent and mitigation plans and manage, track risks and highlight risks during WSR and weekly program reviews

· Manage challenges arising from obtaining approval for deliverables & support from business partner

· Accountable for achieving T-12 week milestones, deliverables and milestones

· Responsible for obtaining required approval from security compliance team for FDA/SOX Compliance

· Accountable for Technical Application Management and Functional Application Management Support transition, shadowing, primary and steady state support

As Program Manager, managed key stakeholders for analysis, scoping and planning enterprise application stack, web services, databases and infrastructure for on-prem data center migration to AWS Cloud and PCI compliance

As Program Manager, managed vendor team who worked on migrating Microsoft SQL Server 2008 database to MS SQL Server 2016 including database objects and data. This was a critical piece of work completed before commencement of migrating on-prem data center to Cloud

· Worked with various stakeholders for identifying business impacts, priorities, go-live criterions including acceptable downtime for cloud migration, migration runbooks, availability and post go-live responsibilities for customer and Cloud service provider

Managed Support Programs

• Transitioning Managed Support Program (MSP) production support for MDMS system
• KT on production support process – on-call support process, storm support process, incident management, ticket management, work request management, job monitoring, weekly, monthly security patches support, timesheet tracking
• Obtain necessary approvals for access to environment, tools and process
• Estimate effort, resource, cost and schedule for work requests and obtain necessary approval
• SLA performance tracking and reporting