Project Name : PFiT Re-Engineering

Client : Paypal corporation india pvt ltd

Technical Environment: Rally, HDFS, Hadoop, HIVE, Linux, Informatica, Oracle

Duration : Feb 2018 – Apr 2018

Team Size : 11

Project Description:

Paypal is the corporate into the banking business like personal banking, credit card, debit card service, online banking and money transfer. Paypal is mainly focusing on online payment, online money transfer and serves as an electrical alternative for traditional paper money transfers.

Roles and Responsibilities:

• Responsibility in collecting requirements from stake holders

• Responsibility in doing business analysis

• Defined user story, road map, short term vision, sprint plan

• Ownership on user story and accepting user story

• Defined deliverables, dependencies, risks and acceptance criteria

• Defined backlogs and prioritize the story to be taken in order

• Accepted user story by reviewing the output and deliverables

• Responsibility to understand the story and expectation in single point

• Organized KT on improving the skill set of team members

• Organized groom up meeting to understand the story and schedule the tasks

• Participated in daily scrum meeting

• Participated in code review and testing

• Planned on deployments, releases and changes

• Analyzed and tested the existing code by mock up data based on business scenarios

Project Name : Lebara Saudi

Client : Lebara Saudi (onsite on transition period)

Technical Environment: CBS 5.5, Oracle 11G, Citrix Server, UNIX, HDFS, PIG, HIVE, SQOOP, JAVA, Unix, MySQL, HBase, OOZIE and Other Tools

Duration : Apr 2015 – May 2017

Team Size : 28

Project Description:

Lebara is an UK based company provides MVNE service across Europe and middle-east. Lebara having tie-up with mobile network and Huawei system to provide telecom services in Saudi. Huawei supports in core and IN to Lebara in all services like CBS, CRM, VAS, Core and etc.

Roles and Responsibilities:

• Lead/module owner for BICP (BI Reporting tool with Hadoop environment) and UVC

• Team handling of 3 members

• Contributed in transition activities in the modules CRM, CBS and BICP

• Contributed in UAT in the modules CRM, CBS, BICP

• Requirement gathering and business analysis and intelligence in Database design and report development

• Report design, development and implementation and change management

• ETL task creation, implementation and monitor

• Data flow and control flow design, development and implementation

• Data validation and correctness of report

• Adhoc queries or reports requirement handling

• Coordinate with development team in automation and new development

• E2E responsibility in UVC and BICP

• Contributed as Sr. CBS Engineer

• Tariff requirement collection, design, configuration and testing

• Worked on reporting interfaces

• Customer Coordination in new requirement or queries/suggestions

Project Name : Airtel OCS, Tariff Configuration

Client : Airtel India

Technical Environment: Oracle 11G, Citrix Server, UNIX and Other Tools

Duration : Jan 2014 – Apr 2015

Team Size : 14

Project Description:

Airtel is a biggest telecom service provider in India. Huawei supports their billing system for prepaid customer. We contributed to configure the new requirements, bulk requirements and change request validation and testing to provide quality output. And we provide support on post implementation also.

Roles and Responsibilities:

• Requirement gathering and Analysis on tariff of product catalog

• Implementation of bulk and single requirement in rating products and TRAI rules

• Validate on product and system configuration

• Prepare testcase in product catalog and other system configuration

• Test on product catalog and other system configuration

• Synchronize the configuration to live server and test

• Customer Coordination for new requirement and rea time issues

Project Name : VIVA Service Desk

Client : VIVA (Kuwait Telecom Provider)

Technical Environment: Oracle 11G, Citrix Server, UNIX and Other Tools

Duration : Sep 2013 – Dec 2013

Team Size : 5

Project Description:

VIVA is a largest telecom service provider in Kuwait. We supported on their Service Desk activity to handle all type of business related queries and process those queries in best practice. We used HPSM a ticketing tool manage the interactions and its maturities like incident, problem and change managements.

Roles and Responsibilities:

• Played Team Lead role

• Managed service desk daily activities as ticket handling, phone call and mail responds

• Design and Standardized service process in service desk activities like knowledge documents and ticketing flow, escalation matrix and so on

• Monitored ticketing tool HPSM and escalate the long pending

• Recruit and Trained Service desk engineers in process and domain

• Designed knowledge documents to service desk like email adequate, phone call script, knowledge documents, escalation matrix, SLA and other product documents

• Designed MIS reports for daily operations like business reports, weekly reports and monthly reports

• Collaborated with team and other department to provide solutions

Project Name : HRMS Products

Client : Commercial

Technical Environment: ASP.NET, VB.NET, SqlServer2005, Crystal Report

Duration : April 2010 – April 2013

Team Size : 6

Project Description:

eHRM is an administrative module where we can define master data and configure methods for Human Resource System. eHRM is a centralized module where we can plug-in several modules as per customers’ selection. It contains several modules like EIM (Employee Information Manager), Web Attendance, Web Payroll, Absence Management, Recruitment, Performance Management, Work Flow management, Job Services and Web Services.

Roles and Responsibilities:

• Handled development team for changes and customization requirements

• Business analysis for the changes (risk and gap analysis and mitigation)

• Client interaction on collecting requirements in statutory changes and other business logics

• Project management in term of schedule and resource allocation

• Support and software product maintenance as per AMC agreements

• Testing and QA as per requirement and statutory implications

• Client interaction and status reporting of the outcome and health check ups

• Query optimizations, Stored procedures, Views, SQL jobs, and User defined functions

[In SQL server]

• Report design, development and implementation