Deepak N.

Deepak N.

Practice Manager

Pune , India

Experience: 19 Years

Deepak

Pune , India

Practice Manager

49714.3 USD / Year

  • Immediate: Available

19 Years

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About Me

Total 19+ years experience in global IT, ITES Program Management, Digital Transformation and Software Delivery. Have performed diverse roles during my career, including Product Manager, Program Manager and Delivery Head. Specialize in managing large ...

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Portfolio Projects

Digital Transformation using multiple technology stack

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Digital Transformation using multiple technology stack (such as Sharepoint, Salesforces, Tibco and BI ) to ensure smooth operations and IT transformation of one of the leading Real Estate organization

Description

Ø Digital Transformation using multiple technology stack (such as Sharepoint, Salesforces, Tibco and BI ) to ensure smooth operations and IT transformation of one of the leading Real Estate organization (My Role: Account Owner & Delivery head)

· Business process Optimizations, Integration & Analytics

HHC want to optimize various workflows & Integration Platforms to Integration of Business apps & processes. To cater API Integration Platforms, Optimization across Business functions & Analytics.

· Sharepoint Apps- Consultancy & Implementation

Using SharePoint Online workflow automate various workflow to streamline their IT CAR process based on complex and custom driven flows to for Business Collaboration and also designed, developed & Integrate Intranet, Document + Content Management System.

· Salesforce Apps- Consultancy & Implementation

Using Salesforce Platform configured Contract & Opportunity Mgmt., Lead Management & Partner Lease Mgmt application to cater their business operation. Built Custom Workflows, Approvals & Email Integrations, Business Apps integrations using Web Services/APIs, Workflows, triggers & Process Builder

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Managing and Leading the End to end Delivery of DHL Singapore Account in Digital Transformation to automate Process, Mobile apps Role- Delivery & Account Head

Description

Ø Digital Transformation using RPA and AI Chat BOT and Mobility

· Mobile Solution for shipment Preparation & tracking (Role–Delivery/Account Owner, Platform--Xamarin)

DHL want to expand their user base by enabling mobile users to send courier through mobile app. User can get quotation by entering from city, To city, weight information. User can create shipment by entering sender and receiver details. User is also able to track their shipment. The app also supports barcode scanner to track WB number. User can locate DHL service points through google maps in app.

· RPA Query BOTS (Role–Delivery Head, RPA Tool -UI Path)

DHL want to automate customer queries received by emails such as Request for Quotation, Opening additional account, Account reactivation, pickup request and Request for outstanding invoice. Client Status, Rate Card etc. Using RPA –UI Path same has been automated using Query Bot to answer customer queries.

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Leading and Managing Digital Transformation using Xamarin and Power BI to drive the Business and IT transformation of one of the leading Travel & Hospitality house

Description

Ø TRISEPT SOLUTION LLC. (The Mark Travel Corporations) - USA :

· Tracker BI Analytics –(Role -Delivery Head , Platform- Azure, .NET application & Power BI)

Tracker is travel product transaction recorder which analyze and bring insights with various dashboards for internal use like Service failures, severity etc. And for external users process historic information and generate trend analysis like popular destinations, performance of an agent. Various dash boards for monthly sales, Frequent visited places, Hotel information etc. Extract relevant data from tracker and move to Azure cloud to use Managed services, data transformations and Analytics Real time dashboards about product health of different components

· Mobile app for Itinerary and activities Management(Role–Delivery Head, Platform--Xamarin)

Tripendous is a mobile platform which can be used by various travel brands. Once the itinerary is booked through travel brand then travel brand will email the itinerary details along with mobile app link to the traveler. The traveler can see itinerary details along with flight and Whether notification info. It will notify traveler regarding flight status and Whether info. The app can show the Hotel direction to the traveler. The app notifies traveler regarding nearby events time to time based on traveler current location. Also the app enables traveler to book events during their journey.

Back Office Automation Role–Delivery Head, Tool – RPA-CVISION)

The application primarily is a BOT that scans all the thousands of invoices raised by Various Travel Agents using Trisept solutions online vacation package platform, scraps invoice data and feeds them into Tricept Xcelerator Web portal using Intelligent Character Recognition tool called CVISION.

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nbo.om

Banking Digital Transformation using cutting edge Technology

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Managing an end to end Customer Engagement in a capacity of Delivery Head and Account Management. To transform a Digital Banking initiative of Bank to developed various application. Retail Mobile bank

Description

Ø (Role–Delivery Head, Platform - Mobile Banking Solution-Kony)

Development and Implementation of Retail mobile banking application on Kony platforms cross platform. Support for multiple languages (English & Arabic), Access to account info, ability to make transfer & Payment of Beneficiary, Mobile Payments. The App is intended to provide the Retail Banking and push notification features on mobile phones. Users can register their accounts, add beneficiaries/payee, transfer money, make credit card Payments, view promotions & offers and locate ATM’s nearby. Apart from common features it also provides social site integration

Successfully Implementations key Projects such as MobileWallet, ATM Custodian, Twitter Banking, Multifactor Authentication(Gemalto) and AR as part of Digital Transformation Program

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Description

Digital Transformation using multiple technology stack (such as Sharepoint, Salesforces, Tibco and BI ) to ensure smooth operations and IT transformation of one of the leading Real Estate organization (My Role: Account Owner & Delivery head) Business process Optimizations, Integration & Analytics HHC want to optimize various workflows & Integration Platforms to Integration of Business apps & processes To cater API Integration Platforms, Optimization across Business functions & Analytics. Sharepoint Apps- Consultancy & Implementation Using SharePoint Online workflow automate various workflow to streamline their IT CAR process based on complex and custom driven flows to for Business Collaboration and also designed, developed & Integrate Intranet, Document + Content Management System. Salesforce Apps- Consultancy & Implementation Using Salesforce Platform configured Contract & Opportunity Mgmt., Lead Management & Partner Lease Mgmt application to cater their business operation. Built Custom Workflows, Approvals & Email Integrations, Business Apps integrations using Web Services/APIs, Workflows, triggers & Process Builder

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Description

Digital Transformation using RPA and AI Chat BOT and Mobility Mobile Solution for shipment Preparation & tracking (Role–Delivery Head, Platform--Xamarin) DHL want to expand their user base by enabling mobile users to send courier through mobile app. User can get quotation by entering from city, To city, weight information. User can create shipment by entering sender and receiver details. User is also able to track their shipment. The app also supports barcode scanner to track WB number. User can locate DHL service points through google maps in app. RPA Query BOTS (Role–Delivery Head, RPA Tool -UI Path) DHL want to automate customer queries received by emails such as Request for Quotation, Opening additional account, Account reactivation, pickup request and Request for outstanding invoice. Client Status, Rate Card etc. Using RPA –UI Path same has been automated using Query Bot to answer customer queries.

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Description

Tracker BI Analytics –(Role -Delivery Head , Platform- Azure, .NET application & Power BI) Tracker is travel product transaction recorder which analyze and bring insights with various dashboards for internal use like Service failures, severity etc. And for external users process historic information and generate trend analysis like popular destinations, performance of an agent. Various dash boards for monthly sales, Frequent visited places, Hotel information etc. Extract relevant data from tracker and move to Azure cloud to use Managed services, data transformations and Analytics Real time dashboards about product health of different components Mobile app for Itinerary and activities Management(Role–Delivery Head, Platform--Xamarin) Tripendous is a mobile platform which can be used by various travel brands. Once the itinerary is booked through travel brand then travel brand will email the itinerary details along with mobile app link to the traveler. The traveler can see itinerary details along with flight and Whether notification info. It will notify traveler regarding flight status and Whether info. The app can show the Hotel direction to the traveler. The app notifies traveler regarding nearby events time to time based on traveler current location. Also the app enables traveler to book events during their journey. Back Office Automation Role–Delivery Head, Tool – RPA-CVISION) The application primarily is a BOT that scans all the thousands of invoices raised by Various Travel Agents using Trisept solutions online vacation package platform, scraps invoice data and feeds them into Tricept Xcelerator Web portal using Intelligent Character Recognition tool called CVISION.

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Description

Development and Implementation of Retail mobile banking application on Kony platforms cross platform. Support for multiple languages (English & Arabic), Access to account info, ability to make transfer & Payment of Beneficiary, Mobile Payments. The App is intended to provide the Retail Banking and push notification features on mobile phones. Users can register their accounts, add beneficiaries/payee, transfer money, make credit card Payments, view promotions & offers and locate ATMs nearby. Apart from common features it also provides social site integration Successfully Implementations key Projects such as MobileWallet, ATM Custodian, Twitter Banking, Multifactor Authentication(Gemalto) and AR as part of Digital Transformation Program

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Description

Digital Banking Solution (Role–Delivery Head, Platform - Mobile Banking Solution-Kony) Development and Implementation of Retail mobile banking application on Kony platforms cross platform. Support for multiple languages and Kiosk, Access to account info, ability to make transfer & Payment of Beneficiary, Mobile Payments for Windows Platform along with Chatbot, Beacon and Fingerprint Authentication. Oracle forms to .Net Migration (Role–Delivery Manager, Platform - .Net) QNBO2N project is a whole banking application migration from Oracle Form to .Net to reduce the operation cost by of licenses and leverage the current technology to robust the operation. IT consists of 600 Forms and 600 Reports divided in to several modules like GVS, MUL, RTS, PAR, BMS, B24 ect. To .Net MVC technology. Offline Teller System – (Role–Program Manager, Platform – Windows 2008, ASP.NET & Oracle DB) Offline Teller Operation System, an application which will be used by QNB to operate their teller functionalities during the temporary unavailability of the existing system. This system will provide basic transaction facilities of customer deposits, withdrawals, foreign exchange and enquiries. This system will provide the Data Extraction from host system and Transaction posting to host system once get online

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Description

IT Rebranding (Role–Program Manager, Platform-.Net Applications, ATMs, IVR, Sencha & SharePoint) Managed CBQ IT Rebranding Program to Re-skins existing IT applications and developed a New Website. Re-skin IT Digital media and Banking application with branding Team and various vendors. Most visible and confidential project for senior management which involved internal IT team and all operations during rebranding with Industry Branding (UK). Worked with 30+ IT Team, 13+ International Vendors and contractors to support CBQ Rebrand. Applauds from CBQ Senior management for successfully Implementation program Mobile Banking Solution (Role–Program Manager, Platform-.Sencha) Development and Implementation Retail mobile banking application on Sencha Platforms, application supports both English and Arabic language. Support for multiple languages and Kiosk, Access to account info, ability to make transfer & Payment of Beneficiary, Mobile Payments for Windows Platform. Digital Strategy (Role–Program Manager) Manage various project implementation carried out under Digital Strategy from IT team and Vendors, Worked closely with the implementation partner/project manager for timely execution. Plan to reduce operation overheads to leaving digital channel. Coordinate with IT, Business, Branding Team, Marketing department to work out the rollout and go to Market Strategy. Implement the 2Factour authentication for as per QCB compliance in internet and mobile banking. Update Steering committee, produce weekly project status reports. Manage/Escalate issues to Steerco

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Description

Built an automated process flow for SSHR functions for their employees, High level functionalities as : Leave management, Approval, rejection and re-assign process, Edu assistance, Business trips management, Employee privilege program, Attendance management, News and events announcement, Medical insurance management, Bank account management, File upload and download, Push Notifications, HR calendar, Active Directory integration, Allowances, Exit permit request, EOSB loan request, salary advance request, bank account transfer, Leave return advice, Role based access

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Description

ManEdge 3600 EMS is a comprehensive suite for managing business, technology and application services for event industry. We have done successful implementation namely Arab Games 2011 and Doha Asian Games 2006. Also executed Arab Game2011 as Program Manager by heading Networks, Hardware, GMS, INFO, GRS, IIS, Helpdesk, incident Tracking and IT teams and reported to Arab Games Organizing Committee. Microsoft have reworded with Impact Award 2012 for the same product Platform: - Windows 2008, SOA, .NET 3.5, WPF, LINQ, ASP.NET, Silverlight, IIS 6.0, Oracle 10g My Role: Program Manager (Leading Arab Games 2011 as Project/Program Manager at Mannai Corporation for AGOC and heading IT management and all IT operations during test event and main event with MSL Spain. Closely working with IT teams, Domain Specific teams from venders/contractors to support Qatar Olympic committee to successfully execute Pan Arab Games 2011)

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Description

ManEdge360 ERP is a platform available as cloud service which caters SME segment. This solution is available to suffice organizations business functions like Human resource, financial management, P2P, O2C models and service management. This platform also provides an opportunity for ISV to host in their private space to cater their customers by configuring user based licences using Product SaaS services. ManEdge ERP is recently selected for GITEX, Dubai. Product offered on Windows Azure cloud. Some of the proven implementation named are Velosi and Copy Cat Ltd, Kenya. Platform: - Windows 2008, SOA, WCF, ASP.NET, Silverlight, IIS 6.0, MS SQL 2008 My Role: Delivery Manager

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Description

Various below applications facilitate to manage I-Securities Finance, HR & Admin modules My Role: Project Manager & Platform: ASP.NET & Oracle DB) AMS (Agent Management System): System is being developed to automate the agent applications and its commission and incentive calculations. Centralization of agent master such that it is consistent across the organization. CMS (CLAIM MANAGEMENT SYSTEM): System used to track the branch expenses. Branches have expenses as whole, which are not identifiable to a particular employee. Corporate offices can pay some of the branch expense directly (viz. rents, AMC charges etc.) HRIS (HUMAN RESOURCE INFORMATION SYSTEM): System manages the masters for the employees like employee personnel master, department master, city master etc. HR maintains transactions on behalf of employees and various reports on Emusters. Leave Approval & Resignation managed through E-Leave and e-Resignation modules EAT (EMPLOYEE ASSET TRACKING): System developed to keep track of all the assets in the company. Which asset is hold by which branch/employees. It allows the admin to allocate/deallocate the Asset to the employees. Employees can confirm their assets using the same system. PTS (PROPERTY TRACKING SYSTEM): System is developed to keep track of all the properties bought by the ICICI SECURITIES, ICICI PRU-ICICI LOMBARD. Property Tracker is used for upcoming sites to track the progress of the sites and connectivity of the site.

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Description

Facilitates to apply for pre-approved loans through various internet applications like www.icicibank.com and www.icicidirect.com for Retail Banking Customers (RIB). The customers of I-Bank and I-Direct can log on to their site and apply for different loan products like Personal Loan, New Car loan etc. Depending up on the eligibility of the customer the loan details are moved to LoanOnPhone application for processing or lead will be generated for processing through normal channel. This project encompasses the entire cycle of Cross Selling of Products. A key element of this workflow-based application is pre-approved loans through different channels like Internet, PDA and Kiosk. The system caters to all the phases involved in loan request processing like Taking Request, CPCS checking, CAM preparation and decision making by CM. The loan eligibility of customers of ICICI Bank is done with the idea of Cross Selling of Products.

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Description

System takes care about policy generation to approval of claims for General Insurance. ICICI Lombard is the largest private General Insurance player in India. It offers a range of insurance products and services to its customers. Application maintaining and tracking of health claims. The customer can register for an Insurance policy directly with ICICI Lombard or through agents or TPA (Third Party Administrator). During policy issuance, a factor like Risk Covered, Policy period is noted. Based on above factors policy premium is calculated and charged accordingly. Once the policy is issued to customer, a policy certificate is given to customer. Later on policy can be renewed. During Policy period, for any incident covered in policy, the customer is eligible to claim against policy. Customer needs to register claim and provide necessary documents. When the policy is issued to the customer, the policy is created in policy systems, where policy number is generated and policy is printed and given to customer

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Description

A complete end-to-end solution for diamond studded and non-studded Jewellery-manufacturing industry. Developed over a period of 4 years by the coordinated efforts of a development team, testing team and support team, Effission has successfully mapped the complex processes of Jewellery manufacturing. With more than 30 users in India, USA and Far East, Effission is the most comprehensive solution available for this industry. Integral Modules: Costing, Order Processing, Manufacturing, PPC. PlugnPlay Modules: Distribution, Sales, Retail POS, Financial Accounts, Payroll, Online CRM.

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Description

A complete solution for Diamond processing and trading business covered in this package. It automates the processing details, lot management, inventory management, export and import management, bank advance and forward contract, trading license and loan repayment schemes. The package takes care from purchase to processing and export–import to banking transactions as per defined trading rules to give complete solution for diamond processing and trading business companies.

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