Ø Serving as team lead, interfacing with a diverse range of clients to complete sophisticated projects to meet client’s requirement.

Ø Provide leadership and mentoring to team members and new hires.

Ø Facilitate release planning meetings with key stakeholders to identify proper sequencing of release packages and ensure that issues and risks are identified, understood, and dealt with in a manner that mitigates risk to scope and schedule.

Ø Spearhead the implementation of system lifecycle and release/change management procedures used by development, testing, and migration teams.

Ø Identify opportunities to make tactical improvements to the release management process.

Ø Create and maintain release calendar, dashboards with key milestones, delivery dates, and dependencies associated with software release processes and clarify the release process through work sessions, presentations, and formal documentation.

Ø Oversee release decisions and processes in terms of the big picture/cross-departmental impacts.

Ø Dial-in to Demand meetings to forecast future releases and negotiate Release issues and report the status of the Releases to Executives.

Ø Lead project retrospective leadership meetings to review release and discuss risks and issues.

Ø Create key metrics and identify opportunities to make tactical improvements to the release management process.

Ø Involve in active interactions with internal and external customer meets with presentations.

Ø Develop a governance document including the end to end processes, procedures, and dashboards.

Ø Lead the team which achieved an all-time high Customer Satisfaction Index (CSI).

Ø Create release management standards to be followed and educate external vendors on the release methodology and strategy.

Ø Involved in Creating baselines, Project Areas, Streams, Components for several releases and identify the impacted areas and ensure the artifacts were secured successfully.

Ø Managed overall non-production environment usage, configuration, and scheduling of the different test environments for each release.

Ø Plan project review meetings to expedite requirements and resolution of project issues and provide release coordination and communication during and post deployments activities.

Ø Developed release management documentation including internal deployments and User Access Management resulting in better planning, more efficient use of resources, less release fallout, and rework.

Ø Reduced deployment duration by 50% by enabling teams to plan deployments more effectively.

Ø Maintained daily contact with concerned teams to follow up the status of work parking in each queue, and coordinate re-planning efforts due to non-recoverable date slippages.

Ø To ensure no recurrent issues of tracked software bug fixes in future releases and Report defects identified in Defect Tracking tool and follow through till defect closure.

Ø Performed Internal Audits to identify any system inadequacies and non-conformity to improvise the Software Configuration Management process across several projects.

Ø Clarified release process to IT and business through work sessions, presentations, and formal documentation.

Ø Introducing and Implementing continuous integration principles and practices for code build and deployments using the RBF tool.

Ø Successfully managed multiple releases and changes under applications with traceability and visibility eliminating extensive manual work by setting, implementing and maintaining software configuration management processes and plans and IBM Rational Asset Manager workflow processes.

Ø Adequate exposure towards SDLC and STLC processes.

Ø Expert in Test Environments and Smoke Testing.

Ø Involved in manual and browser compatibility testing of insurance domain application.

Ø Executed software compatibility tests and documented the results.

Ø Proficient in creating Test scenario, test cases and execution of test cases.

Ø Preparing Defect Report and assigning the defects to developers.

Ø Participated in Defect Triage meeting.

Ø Provided quality updates to project leads.