Rahul B.

Rahul B.

Middle IT Production Support Professional

Pune , Germany

Experience: 9 Years

Rahul

Pune , Germany

Middle IT Production Support Professional

USD / Year

  • Start Date / Notice Period end date:

9 Years

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About Me

A qualified professional with over 9.5 years of reflecting experience in IT Production Support, Service Delivery, Troubleshooting, Configuration Management and Incident Management Possess broad competence in production support with the distinction of...

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Portfolio Projects

Market Connectivity Core Services

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Individual Contributor - Supporting users/traders and other lines of business

Description

Market Connectivity Core Services - Supporting existing application infrastructure and managing incoming/outgoing trading messages on a day-to-day basis. Lineof business include - Rates & Credits, Listed Derivatives, GED etc.

Tools used: JIRA, Service Now, Confluence

Environment: LINUX/UNIX, Windows

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Financial, Analytical and Modelling Environment - Market data Support

Description

Client - Standard Chartered Bank

Supporting existing application infrastructure and managing incoming/outgoing trading messages on a day-to-day basis.

Tools used: JIRA, Service Now

Environment: LINUX/UNIX, Windows

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Individual Contributor - Supporting users/traders from multiple financial institutions, brokerage firms etc.

Description

Supporting existing application infrastructure and managing incoming/outgoing trading messages on a day-to-day basis. Lineof business include Solution Managers and Account Managers managing several clients

Tools used: Bloomberg internal tools, Notepad++

Environment: LINUX/UNIX, Windows

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Individual Contributor - Supporting users/traders from multiple financial institutions, brokerage firms etc.

Description

Supporting existing application infrastructure and managing incoming/outgoing trading messages on a day-to-day basis. Lineof business includeSolution Managersand managing several other clients

Tools used: Zendesk, Notepad++

Environment: LINUX/UNIX, Windows

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GLNet - A proprietary network managed by SunGard Global Trading

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Individual Contributor - Supporting users/traders from multiple financial institutions, brokerage firms etc.

Description

Supporting existing application infrastructure and managing incoming/outgoing trading messages on a day-to-day basis. Line of business includeAccount Managersand other clients

Tools used: SLADB, SMART, SalesForce, Notepad++

Environment: LINUX/UNIX, Windows

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