+1 (415) 644 5123
+44 1253 335595
+91 9875 492266
Jahangu
Mumbai
,
India
Ecommerce specialist with 16 years progressive experience in PMO, technical support and transitions
40504.4 USD / Year
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Immediate: Available
10 Years
About Me
I am an ecommerce specialist with more than 17 years of progressive experience in the ITES/KPO/IT field. My core expertise lies in project management, delivery leadership, overall program management and transition management via turnkey solutions....
As a Senior Process Manager at eClerx Services Limited, where I spent close to 11 years, I was responsible for a wide array of process related operations. Main responsibilities included B2B Integrations and procurement consultancy projects for Fortune 500 customers and L1 technical support globally via in-house, Ariba or SAP customer platforms.
My core expertise includes, but is not limited to the following:
1. Leading teams in EDI-based B2B Integration and e-Procurement consultancy projects
2. Knowledge management across domains and technical setups and support
3. Analytics and process improvements
4. Supply chain management, presales & transition management
5. Catalogue and content management
Skills
Software Engineering
Web Development
Others
Development Tools
Database
Operating System
Software Testing
Portfolio Projects
B2B EDI integrations via ERP systems
https://www.dell.com/premierconnectB2B Integrations and procurement consultancy projects for Fortune 500 customers
Company
B2B EDI integrations via ERP systems
Role
Project Manager (Team Lead)
Contribute
Hands on technical implementation of projects globally for Dell PremierConnect channel. Later on managing a team of integration specialists and overall program governance
Description
I worked on complex business integration project for Dell, and was required to integrate their B2B system with Volvo Sweden. Volvo is a major player and it involved understanding their complex internal setups in the procurement system, with similar naming conventions for each country. We had to devise a very complex mapping with special nomenclatures to identify each country / segment, and then proceed with the final B2B integration. Getting a buy-in from the Volvo stakeholders and agreeing on timelines was difficult, but was managed efficiently in the end.
The gist of all projects was overall project managing the integrations end to end and resolving any issues faced by customers.
Show More Show LessSkills
XMLTools
JIRACompany
SDLC Project Management
Role
Mobile Developer
Contribute
Managing a team of Sterling Integrator developers for the mobility department, SDLC project implementations, and overall team management.
Description
Vodafone Netherlands project setup with warehouse management system via Sterling Integrator
Show More Show LessSkills
Program ManagementTools
Jira Service DeskCompany
Dell Infodev
Role
Product Manager
Contribute
Technical content development for Dell computers and printers
Description
Technical content development for Dell computers and printers using Adobe FrameMaker
Show More Show LessSkills
XMLTools
Jira Service DeskVerifications
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Profile Verified
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Phone Verified
Preferred Language
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English - Native/Bilingual
Available Timezones
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Eastern European [UTC +2]
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Eastern EST [UTC +3]
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Greenwich Mean [UTC ±0]
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Further EET [UTC +3]
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Australian EDT [UTC +11]
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Australian CDT [UTC +10:30]
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Pacific Daylight [UTC -7]
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Eastern Daylight [UTC -4]
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Central Daylight [UTC -5]
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Mountain Daylight [UTC -6]
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Dubai [UTC +4]
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New Delhi [UTC +5]
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China (West) [UTC +6]
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Singapore [UTC +7]
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Hong Kong (East China) [UTC +8]
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