Jahangu M.

Jahangu M.

Ecommerce specialist with 16 years progressive experience in PMO, technical support and transitions

Mumbai , India

Experience: 10 Years

Jahangu

Mumbai , India

Ecommerce specialist with 16 years progressive experience in PMO, technical support and transitions

40504.4 USD / Year

  • Immediate: Available

10 Years

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About Me

I am an ecommerce specialist with more than 17 years of progressive experience in the ITES/KPO/IT field. My core expertise lies in project management, delivery leadership, overall program management and transition management via turnkey solutions....

As a Senior Process Manager at eClerx Services Limited, where I spent close to 11 years, I was responsible for a wide array of process related operations. Main responsibilities included B2B Integrations and procurement consultancy projects for Fortune 500 customers and L1 technical support globally via in-house, Ariba or SAP customer platforms.

My core expertise includes, but is not limited to the following:

1. Leading teams in EDI-based B2B Integration and e-Procurement consultancy projects
2. Knowledge management across domains and technical setups and support
3. Analytics and process improvements
4. Supply chain management, presales & transition management
5. Catalogue and content management

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Portfolio Projects

B2B EDI integrations via ERP systems

https://www.dell.com/premierconnect

B2B Integrations and procurement consultancy projects for Fortune 500 customers

Company

B2B EDI integrations via ERP systems

Role

Project Manager (Team Lead)

Contribute

Hands on technical implementation of projects globally for Dell PremierConnect channel. Later on managing a team of integration specialists and overall program governance

Description

I worked on complex business integration project for Dell, and was required to integrate their B2B system with Volvo Sweden. Volvo is a major player and it involved understanding their complex internal setups in the procurement system, with similar naming conventions for each country. We had to devise a very complex mapping with special nomenclatures to identify each country / segment, and then proceed with the final B2B integration. Getting a buy-in from the Volvo stakeholders and agreeing on timelines was difficult, but was managed efficiently in the end.

The gist of all projects was overall project managing the integrations end to end and resolving any issues faced by customers.

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Skills

XML

Tools

JIRA

Website development

https://www.dell.com

Dell website updates based on XML Stormware tool model

Company

Website development

Role

Project Manager (Team Lead)

Contribute

XML development and project managing team and client coordination

Description

XML development and project managing team and client coordination

Daily sync up calls with clients. etc.

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Skills

XML

Tools

JIRA

SDLC Project Management

https://www.ingrammicro.com

Company

SDLC Project Management

Role

Mobile Developer

Contribute

Managing a team of Sterling Integrator developers for the mobility department, SDLC project implementations, and overall team management.

Description

Vodafone Netherlands project setup with warehouse management system via Sterling Integrator

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Dell Infodev

https://www.dell.com/infodev

Technical documentation specialist

Company

Dell Infodev

Role

Product Manager

Contribute

Technical content development for Dell computers and printers

Description

Technical content development for Dell computers and printers using Adobe FrameMaker

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Skills

XML
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Verifications

  • Profile Verified

  • Phone Verified

Preferred Language

  • English - Native/Bilingual

Available Timezones

  • Eastern European [UTC +2]

  • Eastern EST [UTC +3]

  • Greenwich Mean [UTC ±0]

  • Further EET [UTC +3]

  • Australian EDT [UTC +11]

  • Australian CDT [UTC +10:30]

  • Pacific Daylight [UTC -7]

  • Eastern Daylight [UTC -4]

  • Central Daylight [UTC -5]

  • Mountain Daylight [UTC -6]

  • Dubai [UTC +4]

  • New Delhi [UTC +5]

  • China (West) [UTC +6]

  • Singapore [UTC +7]

  • Hong Kong (East China) [UTC +8]