About Me

Offering capability to Strategize, Communicate and Execute Business deliverables to significantly impact the organizations objectives. Manager with Strategy-conscious and Customer-focused with 13 years of in Production Support Operations and Process ...rategy-conscious and Customer-focused with 13 years of in Production Support Operations and Process Excellence Presently associated with HSBC EDP (INDIA) PRIVATE LTD Well-crafted experience of 10+ years in Banking domain Extensive experience in Stakeholder Management. Ability to engage with multiple stakeholders (internal, external) and with top senior management Service Delivery - Very good experience in direct Stakeholder interaction and agreements on various Service Level Agreements (SLA), managing KPIs and ensuring targets are met Good Project Management experience. Manage all aspects of multiple projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives Successfully led and completed multiple projects Excellent experience in People and Performance Management. Have experience in leading a team size of 25+ 6+ years of work experience in leadership, management consulting, internal consulting or business transformation roles Anticipate and identify existing or emerging risks/issues. Maintenance of Business Continuity plan. Keen involvement in implementing recruitment, selection and mentoring Strong communicator, adept at leading and mentoring a team towards achievement of sound business goals with documented track record of success in captivating and implementing technical as well as administrative decisions