Project is to create a process worflow for the Credit Services Opertions for China. This project enabled worlflow solution, auto assignment of operations tasks and report generation for MI purpose. Project implememntation has derived saves of 4 FTEs.

As a Process Excellence expert, led the end to end project. Dealt with business stakeholders to initiate and onboard the project. Created, current and to-be process design.

As a Project Manager, created Project plan with all the Project Life Cycle phases and ensured project timelines are met.Had regular meetings with business stakeholders providing regular updates and worked on any new additional requirements.

Project is to automate the existing Wealth Management operations for Philippines and improve the process efficiency along with 7 FTE saves.

As a Project Manager, led the entire project from project initiation, requirements gathering, process design and implementation till project's closure. Created and tracked project plans. Had regular meetings with business stakeholders to ensure seek sign-off at every level of the development.

Project was to automate the much complicated TM1 user access management through RPA and by transferring the access platform to GSR.

As a Project Lead/Manager, i led the Project from resource, project initiation, creating project charter, leading all phases of Project Development Life Cycle and ensured to project closure basis defined project timelines.

Conducted and led brain storming sessions with multiple teams to identify the better solutions and conducting RCA (Root Cause Analysis). Key role in designing the future process and implementation of the solutions.