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Iam highliy competent in project management at Service delivery.I have 13 Years of experience in Project management in Telecom sector.
I am also comteent in people management,Vendor management and a very good team motivator.
Iam harworking and smart and belioeves in completing the assigned work efficently and on time .
I have a very good experience in Telecom domain and the ISP Network
Iam a fast learner and loves learning new things.
Networking & Security
SDH Network Operation and Maintenanace
Project Manager (Team Lead)
Team Lead responsibile for Maintenanace of 780Km's of Fiber Network in Kolkata Metro.
Vendor Management and team members managemenbt inorder to maintain an Network Uptime of 99.95%Show More Show Less
Assistant manager Project Management service deliveryhttps://www.linkedin.com/in/m-santosh-reddy-1b2b7687
Assistant manager Project Management service delivery
Project Manager (Team Lead)
Drive back office provisioning of service delivery activities including onnet feasibility, access networks and customer order provisioning.
Drive system & process improvement projects to ensure timely & cost effective provisioning of orders in ILD, NLD and MAN networks.
Ensure availability of inventory of network systems and bandwidth in provisioning on networks.
Analyze need for capacity augmentation/ optimization to address capacity crunch in networks.
Plans, organizes and directs all operations with respect to installation support, network service and major moves.
Guide and monitor team to design the network to ensure the customer connectivity in agreed time and supervise hand over to project implementation team.
Diagnoses, troubleshoots and resolves problems, and takes corrective action when necessary. Provides technical expertise, business planning and workflow management for ensuring smooth integration of network and system solutions/network improvement.
Ensures that all installation functions are performed in a timely fashion to meet customer requirements
Interact with customers in case of customer escalations.
Conduct meetings with cross-functional teams to discuss recurring project issues.
Provide support to team lead around implementation of project milestones.
Flag opportunities/need for process improvement for quicker delivery to team lead.
Operational role, responsible for setting objectives and delivering results that have a significant impact within the context of a wider operational area.
Identifies problems and updates or modifies working methods in own role without the benefit of defined procedures.
Execute the project or subproject work streams according to the agreed Program scope, according to the Program commitments and budget
Develop full-scale project plans and associated communications documents.
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
Liaise with project stakeholders on an ongoing basis.
Identify the resources needed to achieve project goals.
Set and continually manage project expectations with team members and other stakeholders.
Delegate tasks and responsibilities to appropriate personnel.
Identify and resolve issues and conflicts within the project team.
Identify and manage project dependencies and critical path.
Plan and schedule project timelines and milestones using appropriate tools.
Track project milestones and deliverables.
Develop and deliver progress reports, proposals, requirements documentation, and presentations.
Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
Disseminate project success to involved parties and stake holders.
Star TV IPL Cricket Match Broadcast from Hyderabad Uppal Stadium in 2018
Project Manager (Team Lead)
This was a very high value order both in terms of revenue and countries interest towards cricket.The requirement from our core Fiber team was quick link commissioning of 5Gbps link from Stadium to TCL POP.As a result of our intense experience we were confident of delivering on time.Since this was a very high profile match involving LIVE broadcast ,there was a no matter need that the broadcast stays uninterrupted.We made all necessary arrangements that there are 3 fiber path from stadium to our existing network point.The back was 1:2 .Also there was a bandwidth crunch in Stadium location since the stadium was in outskirts and there were less enterprise customers .We catered to this challenge by creating new fiber rings on ASAP.Also the Equipment was kept in a ready tested condition.The major challenge aroused before us was ,we were denied by the Stadium Authority ,the Infra requirement of Power and earthing to power ON the Equipment .The Stadium authority (underBCCI)advised us they could provide us Power and Earthing only 3 days prior to match schedule.Even the STAR TV authority was at ground but still there couldn't be proper support.We took this a challenge and installed battery bank which could support for minimum 3 days and the Equipment could be made LIVE in N/W on time .There was a need to make the Equipment LIVE in N/W minimum 5 days prior to match schedule since our internal video testing teams could do their necessary LIVE broadcast readiness,post our work completion. There was a seamless broadcast of LIVE IPL without a hiccup and we as a team always felt proud that the IPL LIVE broadcast was on equipments planned and installed by us .Myself and my team was awarded for completing this delivery smoothly and attending the customer requirement.Show More Show Less
Proactive access ring bandwidth decoking
Project Manager (Team Lead)
This was an internal project and there was no monetary or immediate benefits to customers .This was a project for network optimization.As network evolved and as thecustomers kept on increasing ,the existing fiber rings were bandwidth choked.Creating new fiber rings or cable laying involved huge and intense capex .The alternate was to come out with a way to optimize the ring by upgrading the Eqp in the fiber rings.Upgrading the Eqp at customer end involved downtime from customer which was a huge challenge .This was overcome by negotiating with customer as per the SLA guidelines and the requirement for N/W upgradation which in turn would provide huge benefit to customer in terms of better uptime and meeting their new bandwidth requests on immediate basics.On repeated follow ups with the customers and using their least operational windows like Saturdays or Sunday Midnights ,this network optimization activities could be completed in 3 months timelines.Around 85 customer nodes involving big enterprises like Wipro ,TCS,Infosys ,Accenture and others could be completed by having continuous discussion with customer .The project was accolade by HQ and self was awarded.Show More Show Less
SIDBI VPN service connectivity among its 8 major locations,in 2011
This was a prestigious project as the customer is a Premier Government organisation and repeated business from similar gov banks was expected, post successful completion of this project .The main Challenge for this Project was its Inherent Penalty clause for missing the timelines committed and some 3 remote sites which were inaccessible on Tata Communications Network.The challenges were kept on top and the project plan as per the customer delivery date with lead of 2 weeks was planned.All possible parallel activities like keeping the the manpower ,materials at all remote & major location were kept in ready state .The activities of Network bandwidth planning at Tata Communications end was also kept ready. The challenge of TCL N/W non availability was overcome by taking the off net bandwidth which consumed 80% of the timelines .Since the TCL part was kept in ready mode ,as soon as the offnet bandwidth was ready the link could be commissioned in next 3 days.Also for one of the major SIDBI location at Gurgaon site due to hindrance from Government authorities in digging the road ,the aerial cable option was evaluated and the customer concurrence was be collected with the commitment that the aerial cable would be converted to underground in next 4 months ,by liaisoning with local municipality .The customer also tried their influence on local Municipality but still there was no immediate ROW permission ,hence customer agreed for partial SLA for this stretch .The project was completed on time and this success served as a milestone where we received similar VPN connectivities from Punjab Bank ,ICICI bank and a very high revenue order from SBI connecting their various major branches spread across T1 citiesShow More Show Less