Krishnakumar Y.

Krishnakumar Y.

M.SC-IT with 4+ year experience with IT Industry as a System Engineer

Mumbai , India

Experience: 4 Years

Krishnakumar

Mumbai , India

M.SC-IT with 4+ year experience with IT Industry as a System Engineer

24685.6 USD / Year

  • Immediate: Available

4 Years

Now you can Instantly Chat with Krishnakumar!

About Me

->M.sc-IT Graduate(2014) with experience in  Networking, Web Administration, System Administration, Service-Now Ticketing Tool, Software-Testing, Hardware & IT Infrastructure Management. 

->Pursuing Certification in  Ethicall Hacking & ...

->Pursuing Certification in  Ethicall Hacking & willing to work on Security Areas & cyber-Team

Show More

Portfolio Projects

Description

  • Oversaw installation of OS and application software, disk quota management and distributed file systems, network, Application Software, Anti-Viruses & Hardware and monitored the same.
  • Troubleshot problems pertaining to Performance Tuning, Application Conflicts and System Bugs.
  • Deals with Service-Now Ticketing Tool & meeting deadlines and TAT without compromising quality norms and adhering to SLAs.
  • Dealing with Modern Workplace Technology (Vnext) like Outlook365, OneDrive for Business & Other applications
  • Addressed queries regarding the Information System / Software & extended onsite support including maintenance of hardware / software
  • Experience of resolving technical issues, including those involving 3rd parties.
  • Effectively troubleshoot, resolve and properly document support issues.
  • Perform remote analysis and diagnosis of client issues and recommend and/or implement corrective solutions.
  • Test and replicate reported issues in test environment then report/document findings and results.
  • Assist with identifying, troubleshooting and cleaning of viruses and/or malware within client's operating environment.
  • Participate cross functionally with vendors and other IT engineering teams to ensure smooth project delivery & Accurately log and track support requests.
  • Network troubleshooting, fault analysis, repair, and upgrade.
  • Ability to take lead in an operations environment & Experience working in an environment with Voice and Video over IP.
  • Maintains I.T. records (i.e. weekly & monthly stock Asset records etc.) & Assets and tracking for area of responsibility.

Show More Show Less

Description

  • Oversaw installation of OS and application software, disk quota management and distributed file systems, network, Application Software, Anti-Viruses & Hardware and monitored the same.
  • Troubleshot problems pertaining to Performance Tuning, Application Conflicts and System Bugs.
  • Deals with Service-Now Ticketing Tool & meeting deadlines and TAT without compromising quality norms and adhering to SLAs.
  • Dealing with Modern Workplace Technology (Vnext) like Outlook365, OneDrive for Business & Other applications
  • Addressed queries regarding the Information System / Software & extended onsite support including maintenance of hardware / software
  • Experience of resolving technical issues, including those involving 3rd parties.
  • Effectively troubleshoot, resolve and properly document support issues.
  • Perform remote analysis and diagnosis of client issues and recommend and/or implement corrective solutions.
  • Test and replicate reported issues in test environment then report/document findings and results.
  • Assist with identifying, troubleshooting and cleaning of viruses and/or malware within client's operating environment.
  • Participate cross functionally with vendors and other IT engineering teams to ensure smooth project delivery & Accurately log and track support requests.
  • Network troubleshooting, fault analysis, repair, and upgrade.
  • Ability to take lead in an operations environment & Experience working in an environment with Voice and Video over IP.
  • Maintains I.T. records (i.e. weekly & monthly stock Asset records etc.) & Assets and tracking for area of responsibility.

Show More Show Less
Share:

Verifications

  • Profile Verified

  • Phone Verified

Preferred Language

  • English - Fluent

  • Hindi - Fluent

Available Timezones