Project: Starwood-Marriott Hotels & Resorts Worldwide.

Provide stakeholder updates on the ongoing projects.

Release Management, driving the releases and deployment of upgraded versions of the PMS with enhancements and new features.

Leading various migration, integration and new projects that were delivered successfully.

Analyze Business Requirements, User Stories and High Level Design documents

Functional Testing of LightSpeed, Property Management System; web based application ensuring a quality product with reliable features is delivered.

Automation Business Analyst

Lead QA activities, reported progress in daily standup meetings with Health Check Reports

Lead Defect Triage Meetings with other stakeholders and coordinate defects resolution.

Participated in Root Cause Analysis of failures

Provided support for production issues at both offshore and client site involving direct interaction with support teams and Customers

Keyless was a project developed on agile model. The was an integration of property management system with the mobile device of the customer which enables them to open the hotel room doors with the help of mobile phone without physically taking checkin at the hotel reception.

This was mainly integration testing cordinating with multiple teams.

Credit card encrytion project, local compliance mandate, so that no credit card information is stored in the software and any CC info collected is tokenised by a 3rd party application like ELAVON and only the encryptied data is stored in the database of the software. This also knocks out the PADSS compliace requirement for the software.

Modifications on the PMS software to ensure 6 digit decimal places are displayed on the printed invoice and reports.