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About Me
11 years of total experience in the hospitality industry with some of the largest brands in India and USA. More thant 3 years of dedicated IT experience in Quality Assurance and Business Analysis roles for Propert Management Systems clients of ITC...
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Portfolio Projects
Description
Keyless was a project developed on agile model. The was an integration of property management system with the mobile device of the customer which enables them to open the hotel roomdoors with the help of mobile phone without physically taking checkin at the hotel reception.
This was mainly integration testing cordinating with multiple teams.
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Credit card encrytion project, local compliance mandate, so that no credit card information is stored in the software and any CC info collected is tokenised by a 3rd party application like ELAVON and only the encryptied data is stored in the database of the software. This also knocks out the PADSS compliace requirement for the software.
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Project:Starwood-MarriottHotels &Resorts Worldwide.
Provide stakeholder updates on the ongoing projects.
Release Management, driving the releases and deployment of upgraded versions of the PMS with enhancements and new features.
Leading various migration, integration and new projects that were delivered successfully.
Analyze Business Requirements, User Stories and High Level Design documents
Functional Testing of LightSpeed, Property Management System; web based application ensuring a quality product with reliable features is delivered.
Automation Business Analyst
Lead QA activities, reported progress in daily standup meetings with Health Check Reports
Lead Defect Triage Meetings with other stakeholders and coordinate defects resolution.
Participated in Root Cause Analysis of failures
Provided support for production issues at both offshore and client site involving direct interaction with support teams and Customers
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