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About Me
- Architected and supported the development of secure and efficient banking transactions for over 1 million customers through Banking Correspondent channels, including customer onboarding using Aadhaar biometric, money transfers, cash deposit...
- Reduced report generation time from over 3 minutes to less than 10-15 seconds by optimizing database queries and streamlining data processing
- As SEPG head, successfully led the organization's efforts to obtain ISO 9001 certification in just 6 months, a process that typically takes 12-18 months. Guided a cross-functional team of over 500 employees across multiple departments to implement new processes and systems
- With over 25 years of experience as a solution architect and project manager, have a proven track record of delivering large-scale application developments and maintenance projects on time, within budget, and to a high standard
- With a strong background in diverse domains such as Payment Solutions, Banking, Life Sciences, Healthcare, and Insurance, bring a wealth of experience and a multi-disciplinary perspective to every project
- Fast learner, always eager to expand my knowledge and skills, and have successfully adapted to new technologies and processes in a timely manner
- Hold certifications in Scrum and TOGAF, and have received extensive training in the latest tools and methodologies in each of my areas of expertise
Skills
Portfolio Projects
Description
Architected end-to-end solution of banking transactions flows for Business Correspondent for Payment Bank, improving customer experience ➢ Worked closely with development and testing teams to ensure seamless implementation, and provided ongoing support and troubleshooting as needed ➢ Managed releases and provided production support, working with Scrum Master/Project Manager to meet project deadlines and manage stakeholder expectations ➢ Created a Ticket Management Solution for the IT team using Google Forms and Sheets ➢ Designed and Developed a Referral Management Solution for the Talent Acquisition team using Google Forms and sheet
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