Ajay A.

SaaS Consultant | Project Management | Sprinklr

Bengaluru , India

Experience: 4 Years

Ajay

Bengaluru , India

SaaS Consultant | Project Management | Sprinklr

USD / Year

Start Date / Notice Period end date:

4 Years

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About Me

On-site consultant to enhance and optimise the digital architecture of leading computer technology company using Sprinklr product suite.
Business Analyst with 2 years of experience in scope, design and implement the customer exper...>
Business Analyst with 2 years of experience in scope, design and implement the customer experience management platform for India and ME customers.
Trainee software developer assisting the senior developers in building web applications using Java technology.
Present a skill set that combines software development knowledge with customer delight experience. Specifically interested in meshing these areas of expertise to deliver value in a customer facing role at an enterprise software firm.

Skills

Positions

Portfolio Projects

Description

Part of 5 member team which executed the most complex implementation in Sprinklr with the help of the product team for a telecom giant in India. By onboarding 2500+ users across 4 different locations and 7 different business units. Solely responsible for 2 business units workflow implementation end to end.

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Description

Part of a global team which Implemented workflows for 4 business units Customer Care, Marketing, Research and Crisis management across 60+ markets for an e-cigarette client in Europe.
Point of contact for a team of 5 based out of from India which is responsible for process market rollouts, optimisation and fixing on-going issues for a large scale implementation.
Delivered one-day training in London for a client-agency which is responsible for market activation

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