Webservices for itsm, frontend design with reactjs

Worked on sales,purchase module. Spring Framework with hibernate(HCQL).

Full stack developer

Ticket status and approval page, resending approval and mail notification of an incident,change or Service Request Integrated with SSO

Clustered HeatMaps to denote the various levels of tickets raised in various category Features to associate mail conversions with tickets Interactive UI with real time data

integrated control tower application with bmc remedy services integrated clients active directory for authentication and authorization in control tower application Sync services for user information

Articles to provide troubleshooting steps for common incidents Integrated with SSO Categorising the articles with FLR