About Me
Skills:-
- Project Management
- People & Client Mangement
- Automation & Conversational AI
- Design Thinking
Work History -
... Show MoreSkills
Software Engineering
Data & Analytics
Web Development
Development Tools
Software Testing
Mobile Apps
Database
Operating System
Programming Language
Others
Positions
Portfolio Projects
Company
IPSoft : Aveanna ( AI - Nursing Support )
Role
Project Manager (Team Lead)
Description
Aveanna is a Nursing support company which provides Nursing services across many States of US we helped them Automate their HRMS systems for password reset & enquiry using Voice, Chat & SMS
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Project ManagementCompany
IPSoft : Capgemini (Software product & Services)
Role
Project Manager (Team Lead)
Description
Capgemini is one of the top software firms in the world, we have demonstrated POC & have automated many of the support systems using Amelia for them & their customers. This has resulted in quick & reliable support which included Voice, chat WhatsApp & MS Teams
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Project ManagementCompany
IPSOFT : Aruma (Paramedical)
Role
Project Manager (Team Lead)
Description
Also known as HWNS is an Australian organization helping Physically & Mentally challenged Individuals we automated their reporting systems thought both Voice & chat for better separation & easier understanding which resulted in saving lots of Manhours.
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Project ManagementCompany
IPSOFT : NCR (National Cash Register)
Role
Project Manager (Team Lead)
Description
We have automated their HRMS systems for password reset & other requested queries & also help them automate trouble shooting their wending machines.
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Project ManagementCompany
IPSOFT : Ken Nugent (Legal Consulting)
Role
Project Manager (Team Lead)
Description
We were able to automate the primary first contact chat & voice consultation for better service & savings.
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Project ManagementCompany
IBM : IGA (GLUI)
Role
Project Manager (Team Lead)
Description
General Ledger User Interface (GLUI) project is a part of the Journal collection/recording and approval process area, GLUI Application will validate the journal data, check for approval, and then sends it to the ledger processing area.
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Project ManagementCompany
IBM IGA (GLP)
Role
Project Manager (Team Lead)
Description
IGA-GLP GLP Web interface built in Java is a strategic Portal for Global Logistics applications and functions GLP offers integrated business functions for IBM business partners (Supplier, Carrier, Logistics) and for IBM business departments like IBM Customs and IBM Logistics
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Project ManagementCompany
IBM : Apple Garage
Role
Project Manager (Team Lead)
Description
Air Canada: - is one of the biggest customers for IBM This project is one of critical iOS Enterprise Mobility projects for IBM.
Etisalat: - is one of the biggest customers for IBM in the mobility space This project is one of critical iOS Enterprise Mobility projects for IBM
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Project Management iOSCompany
IBM : May Bank
Role
Project Manager (Team Lead)
Description
May Bank is the biggest Bank in Malaysia. This project is one of critical CRM related iOS Enterprise Mobility projects for IBM. IBM was expecting to establish long term relationship with the customer which could run into millions, and this project would set the stage for the same
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IBM : AT&T
Role
Project Manager (Team Lead)
Company
IBM : DST
Role
Project Manager (Team Lead)
Description
DST is a cloud & traditional Infrastructure project I was responsible to engage the customer & provide them with necessary solution.
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Project ManagementCompany
IBM : IGA –E-E-Procurement
Role
Project Manager (Team Lead)
Description
This is a Lotus Domino production support & enhancement project deals with IBM procurement related activates This vast and complex supply chain project is supported by an Infrastructure backbone I was responsible for 200 Plus Application hosted on multiple domino servers. Enhanced -billing from $600,000 to around to $ one Million.
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IBM : IGA HRMS
Role
QA Tester
Description
This is IBM’’s Human Resource Management project, and ESPP is a module of HRMS that deals with Employee Stock Options which was being migrated from Lotus Domino to SAP
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QA Testing Waterfall MethodologyCompany
IBM : GTS GSNI
Role
Analysts (Non programmer role)
Description
This Network Firewall "TACACS” is a bridge between IBM and Customer. This is used by IBM & Customers to connect to SAP, AIX, UNIX, and other Application with controlled access inside IBM we use to man these firewalls. Responsible for Support of GSNI Fire Walls, Helped in Trouble shooting and issued Isolation
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Cisco Technologies