Gurumahesh D.

Gurumahesh D.

A result oriented PM Professional with 14 Plus years of successful experience in IT & ITES.

Bengaluru , India

Experience: 15 Years

Gurumahesh

Bengaluru , India

A result oriented PM Professional with 14 Plus years of successful experience in IT & ITES.

21602.3 USD / Year

  • Immediate: Available

15 Years

Now you can Instantly Chat with Gurumahesh!

About Me

Skills:- 

  • Project Management  
  • People & Client Mangement
  • Automation & Conversational AI
  • Design Thinking

 

Work History -

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Portfolio Projects

IPSoft : Aveanna ( AI - Nursing Support )

Company

IPSoft : Aveanna ( AI - Nursing Support )

Role

Project Manager (Team Lead)

Description

Aveanna is a Nursing support company which provides Nursing services across many States of US we helped them Automate their HRMS systems for password reset & enquiry using Voice, Chat & SMS

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IPSoft : Capgemini (Software product & Services)

Company

IPSoft : Capgemini (Software product & Services)

Role

Project Manager (Team Lead)

Description

Capgemini is one of the top software firms in the world, we have demonstrated POC & have automated many of the support systems using Amelia for them & their customers. This has resulted in quick & reliable support which included Voice, chat WhatsApp & MS Teams

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IPSOFT : Aruma (Paramedical)

Company

IPSOFT : Aruma (Paramedical)

Role

Project Manager (Team Lead)

Description

Also known as HWNS is an Australian organization helping Physically & Mentally challenged Individuals we automated their reporting systems thought both Voice & chat for better separation & easier understanding which resulted in saving lots of Manhours.

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IPSOFT : NCR (National Cash Register)

Company

IPSOFT : NCR (National Cash Register)

Role

Project Manager (Team Lead)

Description

We have automated their HRMS systems for password reset & other requested queries & also help them automate trouble shooting their wending machines.

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IPSOFT : Ken Nugent (Legal Consulting)

Company

IPSOFT : Ken Nugent (Legal Consulting)

Role

Project Manager (Team Lead)

Description

We were able to automate the primary first contact chat & voice consultation for better service & savings.

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IBM : IGA (GLUI)

Company

IBM : IGA (GLUI)

Role

Project Manager (Team Lead)

Description

General Ledger User Interface (GLUI) project is a part of the Journal collection/recording and approval process area, GLUI Application will validate the journal data, check for approval, and then sends it to the ledger processing area.

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IBM IGA (GLP)

Company

IBM IGA (GLP)

Role

Project Manager (Team Lead)

Description

IGA-GLP GLP Web interface built in Java is a strategic Portal for Global Logistics applications and functions GLP offers integrated business functions for IBM business partners (Supplier, Carrier, Logistics) and for IBM business departments like IBM Customs and IBM Logistics

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IBM : Apple Garage

Company

IBM : Apple Garage

Role

Project Manager (Team Lead)

Description

Air Canada: - is one of the biggest customers for IBM This project is one of critical iOS Enterprise Mobility projects for IBM.

Etisalat: - is one of the biggest customers for IBM in the mobility space This project is one of critical iOS Enterprise Mobility projects for IBM

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IBM : May Bank

Company

IBM : May Bank

Role

Project Manager (Team Lead)

Description

May Bank is the biggest Bank in Malaysia. This project is one of critical CRM related iOS Enterprise Mobility projects for IBM. IBM was expecting to establish long term relationship with the customer which could run into millions, and this project would set the stage for the same

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IBM : AT&T

Company

IBM : AT&T

Role

Project Manager (Team Lead)

Description

AT&T is a Telecom Giant, one of the biggest & important customers of IBM. IBM has multiple projects of AT&T Which is handled by a huge account. One of the many projects that I worked on was to enhance, modify, Automate & Environment Constraint Tool.

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IBM : DST

Company

IBM : DST

Role

Project Manager (Team Lead)

Description

DST is a cloud & traditional Infrastructure project I was responsible to engage the customer & provide them with necessary solution.

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IBM : IGA –E-E-Procurement

Company

IBM : IGA –E-E-Procurement

Role

Project Manager (Team Lead)

Description

This is a Lotus Domino production support & enhancement project deals with IBM procurement related activates This vast and complex supply chain project is supported by an Infrastructure backbone I was responsible for 200 Plus Application hosted on multiple domino servers. Enhanced ­­-­billing from $600,000 to around to $ one Million.

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IBM : IGA HRMS

Company

IBM : IGA HRMS

Role

QA Tester

Description

This is IBM’’s Human Resource Management project, and ESPP is a module of HRMS that deals with Employee Stock Options which was being migrated from Lotus Domino to SAP

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IBM : GTS GSNI

Company

IBM : GTS GSNI

Role

Analysts (Non programmer role)

Description

This Network Firewall "TACACS” is a bridge between IBM and Customer. This is used by IBM & Customers to connect to SAP, AIX, UNIX, and other Application with controlled access inside IBM we use to man these firewalls. Responsible for Support of GSNI Fire Walls, Helped in Trouble shooting and issued Isolation

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