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About Me
My self Abirbhaba , having 10 Years of Expreinece in Oracle database .Currently working as a SHIFT MANAGER in my current organisation .
I am 11g OCE certified .
...m 11g OCE certified . Show MorePortfolio Projects
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Providing remote database support to around 50 customer .
Description
Providing remote database support to around 50 customer at a time.
Whenever any customer facing any issue , they need to raise a ticket in our Service Now Ticketing tool . when a ticket came into our ticketing tool then we need to jump into the issue , join the call with customer (if critical ) and resolving the issue .
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Production DBA functions: Managed 50 + Oracle database instances, conducted server performance tuning, backup and recovery, and troubleshooting Performed Oracle server software installation, database