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About Me
Business solution driven and growth-minded Data Scientist having end to end product/project development experience with strong technical skills in Natural Language Processing (NLP),Machine Learning (ML), Deep Learning(DL),Artificial Intelligence (AI)...
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Description
Banks are facing problem in addressing customer thorough phone based customer support service. Distill BERT model based conversational Chatbot provide 24/7 support to solve customer queries across globe. Serves lots of customer in same time. Involved in requirement gathering and architecture design. Labeled contents and intents of dataset. Data cleaning & Feature engineering. After training and testing on different Transformer based BERT models, we selected Distil BERT. Its scalable on portable devices like mobile too. Multi-Language support like English, Kannada etc. Email support – For unresolved queries summarized email is sent to subject matter experts. Speaker and Listener option is available. Uses OCR to read attached docs like PNG, pdf etc. Scrapper API fetches details from internet Deploy model to cloud AWS cloud.
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