Pioneered the SPARSAAI initiative, revolutionizing customer support workflows across chatbot, mobile app, and virtual office platforms.

Orchestrated the end-to-end integration of the Smazing payout solution into the Commission Payable Account system, saving $1M annually.

Revitalized the stalled eKYC initiative in India, delivering a mobile-first solution that reduced verification time by 40%.

Directed the global transition from Nolarity to Exotel for IOC, GSC, and India teams, enhancing agent efficiency by 15%.

Delivered the ClickPost integration project, enabling real-time shipment tracking for QNET's Individual Representatives (IRs).

Architected a clean-up strategy for outdated VO announcements, enhancing platform usability by 10%.

Designed Vihaan's TDS automation logic, integrating real-time deduction with historical clean-up, saving 10% in processing costs.

Enhanced the CPA portal to support 15-digit card reference numbers, leading requirement validation and stakeholder communication for a flawless execution.

Improving customer satisfaction by 10%

Reducing verification time by 40%

Customer Service Is a Global Ticketing system used for resultant eKYC & eWallet application, it's basically used for raising tickets if end users are having problems in using the front end application software

QNET's eKYC is an identification mobile app exclusively for QNET Distributors in India. The app is only accessible to Distributors who have made a purchase in our Vihaan plan.

We use the latest technology to make your KYC process easier than ever

QNET's eKYC is an identification mobile app exclusively for QNET Distributors in India. The app is only accessible to Distributors who have made a purchase in our Vihaan plan.

We use the latest technology to make your KYC process easier than ever.

eWallet facilitates transactions electronically while purchasing any products on the App, with the help of this electronic wallet We can exchange currency for goods & services. Being a fast mode of the transaction allows users to send & receive money through their gadgets. Comes with a lot of features that will enhance your shopping experience

Automation Chatbox is a automated assigned bot agent to answer the queries raised by the end-users real-time basis while having problems in using or understanding the aplication

EWallet facilitates transactions electronically while purchasing any products on the App, with the help of this electronic wallet We can exchange currency for goods & services. Being a fast mode of the transaction allows users to send & receive money through their gadgets. Comes with a lot of features that will enhance your shopping experience

Delivering $2M in annual savings

Pioneered the SPARSAAI initiative, revolutionizing customer support workflows across chatbot, mobile app, and virtual office platforms.

Orchestrated the end-to-end integration of the Smazing payout solution into the Commission Payable Account system, saving $1M annually.