Responsible for all over India service, operating from Hyderabad. * Work with other team members to create continuous improvement of products and services * Develop, maintain and improve relationships with the customer by providing expert advice and acting as a specialist resource * Feedback and work closely with service manager and site managers to achieve best optimization for productivity & life span * Perform other tasks from Manager on the qualification development * Continually develops effective troubleshooting methods in providing daily remote assistance to customers and associates * Provided clear feedback to management for capturing improvement opportunities * Assist in the development and improvement of service processes and information * Having very good knowledge on several Analyzers from Global principles. * Responsible for commissioning and erection after installation and Handling maintenance in warranty periods and AMC’s after warranty. * Making sure that all necessary spares and consumables are available in store and maintaining register * Responsible for Interaction with customers, to ensure service levels. * Responsible for delivering training classes for newly joined team members. * Mail communications with OEMs, local vendors, and customers for service issues as well as updating product Knowledge. • Presenting product demo’s to clients across India. • Erection, Commission and Execution of projects related to Gas detection systems. • Analysis of problems in Instruments and solving. • Involved in understanding the Applications. PRODUCT DESCRIPTION Products: Oil Analyzers and Safety related Instruments like Spectrometers, LNF Q200-Particale counter, Soot Meters, MiniVisc 3000 and Ferro check Gas Detectors, Sound level Meters, Dust Samplers etc., Oil Analyzers: Spectrometers for measuring the wear metals in oil, Particle counters and Soot meters Ferro check meters. Gas Detectors: Online and portable gas detectors for monitoring VOC’s, LEL, Toxic gases from different International manufacturers. Dust Samplers: Personal and Area Dust samplers for measuring PM2.5, PM4, and PM10 & TSP. PRODUCT EXPOSURE:  Spectrometers –Wear metals analyzer (Spectro Scientific-USA)  LNF Q200-Particale counter, Soot Meters, MiniVisc 3000 and Ferro check (Spectro Scientific-USA)  Spectrometer MFS-11 (OKB Spectro-Russia)  Tri vector analyzer –Emerson USA.  Air quality monitoring instruments

Installation of new equipment and connecting to online server .

Given training to end user .