The Customer Setup and Amend (CS&A) process sits within the Shell offer-to-cash (OTC) process and is a global process, standard organization, and single strategic toolset used to record and update all customer information into Shells IT systems in a timely and accurate way.

My Policy provides an environment to increase online transactions and decreasing inbound failure demand. Increase on-line up-sell and cross-sell opportunities at Renewal and MTA. Deliver a stable platform that will reduce the number of technical errors through a customer transaction and enable Sales and Service to focus on customers who call aviva.

• Responsible for UAT Test delivery
• Responsible for scrum stand-up meeting
• Responsible for sprint planning, story execution and Demos.
• Performing Functional, Regression, Integration and database testing.
• Providing estimation for the test deliverables.
• Responsible for development and signoff of the Test Strategy for the solution, coordinating all test activities within the project, as well as the planning the test activities and delivering the test project on time.
• Improve the testing process so that the defect leakage is minimal.
• Integrating the test scripts written for individual units.
• Analyze and write detailed specifications and Test Requirements using Quality Center.

• Responsible for UAT Test delivery
• Responsible for scrum stand-up meetings
• Responsible for sprint planning, story execution and Demos.
• Involved in defect tracking and defect retest, reporting, tracking and follow up of the same
• Managing Traceability Matrix

• Managing offshore and onsite test activities.
• Working in database testing.
• Writing test cases of 5 different complex interface and Managing Traceability Matrix
• Involved in defect tracking and defect retest, reporting, tracking and follow up of the same
• Managing Traceability Matrix
• Daily Scrum Call
• Execution test cases in the required client environment.

• Provided the customer with the use case documentation.
• Worked extensively in the requirements review.
• Test case Preparation, Test data Preparation
• Writing SQL queries, Test cases execution
• Running the ETL Workflows & Jobs for ETL process
• Verified data in target database according to business rules
• Performed column mapping between source & target database
• Defect analyzing & Tracking in QC
• Identified test cases for Regression testing
• Prepared test traceability matrix
• Reviewed the test scenarios and their coverage.
• Transformations Aggregators, Expression, Filters, Lookups, Joiner, Router, Sorter.
• Triaged the bugs with the stakeholders

• Managing offshore test activities.
• Writing test cases and Managing Traceability Matrix
• Involved in defect tracking and defect retest, reporting, tracking and follow up of the same.
• Managing Traceability Matrix
• Daily Status Call
• Daily Scrum Call
• Involved in sprint planning meetings
• Execution test cases in the required client environment.