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About Me
Having 2.1 years of Professional IT experience in Python & Django. Good Extensive experience in Developing/Handling highly interactive web based applications specially using Python & Django. Having Working experience on python Libraries like Pandas, ...cations specially using Python & Django. Having Working experience on python Libraries like Pandas, Numpy, matplotlib etc. Web based development experience utilizing Python. Basic understanding of front-end technologies, such as HTML, CSS. Having good knowledge in Object oriented programming concepts. Familiarity with MySQL/SQL databases and their declarative query languages. Proficient understanding of code versioning tools, such as Git. Ability to handle multiple tasks and work as in a team Members. Excellent analytical, problem solving and programming skills. Committed, goal oriented, & has zeal to learn new things & technologies. Strong Analytical and diagnostic skills, good documentation skills & Excellent Verbal & written English skills. Possess good problem solving & interpersonal skills, having capability to work alone.
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Description
This application is developed for a Stock Company, for their customer care employees to track complaints and their history. Customers report complaints through Phone. Customer care executive take call and enter complaints in Application. As soon as Complaints are saved, one record will go to history table also. At this point complaint is in open status and we will generate a complaint ID. Customer Care Executive will communicate this ID to Customer for future reference. Also this ID will be sent to Customer through Mail and SMS. After complaint is resolved, Complaint status is made closed and status will be sent to Customer through both mail and SMS and updates history table.
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